Mercedes-Benz of New Rochelle
New Rochelle, NY
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Excellent Services Don was very helpful during the process of getting my new vehicle , very friendly, questions were always answered, And very quickly, I woul Don was very helpful during the process of getting my new vehicle , very friendly, questions were always answered, And very quickly, I would highly recommend Don More
Excellent service Don approached me first when I visited Mercedes Benz of New Rochelle! He was very helpful and answered all my questions. He called back for any questi Don approached me first when I visited Mercedes Benz of New Rochelle! He was very helpful and answered all my questions. He called back for any questions I had and finally i ended up closing a deal with him!!! More
Wonderful experience Purchasing our second GL450 was a breeze at the New Rochelle dealership. Don went out of his way to accomodate our busy schedules throughout the proc Purchasing our second GL450 was a breeze at the New Rochelle dealership. Don went out of his way to accomodate our busy schedules throughout the process, including delivering the vehicle to our house himself. Would warmly reccomend Don to anyone interested in purchasing a MB. More
Easiest Car buying experience ever I started this purchase online with Marco Perez a few days ago. Unlike other dealerships I found Marco very responsive to all of my questions and qui I started this purchase online with Marco Perez a few days ago. Unlike other dealerships I found Marco very responsive to all of my questions and quick with his email replies. We built the framework online and then I stopped in yesterday and we finalized a deal. Marco was great to deal with. Very open, honest and fair throughout the whole process. I would highly recommend Marco and the team at New Rochelle Mercedes. They made the whole process simple and easy. More
Fantastic Service and Great People Absolutely Amazing from start to finish! Going in to buy our first Mercedes, we knew that Mercedes was renowned for their excellent service and great Absolutely Amazing from start to finish! Going in to buy our first Mercedes, we knew that Mercedes was renowned for their excellent service and great craftsmanship, but nothing could have prepared us for our experience. Alex Quinteros was the BEST salesman we could have asked for! A definite problem solver, you get the feeling he never has a bad day. Even when we were disorganized and running late, Alex greeted us with a warm smile and a friendly handshake. He even called and emailed to give us updates on the car and remind us what to bring for pick up. He went ABOVE AND BEYOND to be as helpful as he could. It was wonderfully refreshing to work with someone who was so clearly happy to be there. Deciding to buy from Mercedes Benz of New Rochelle has made us a Mercedes customer for Life. But it especially the help of Alex Quinteros that made the experience so remarkably outstanding! More
Exceptionally outstanding from beginning to end The made the process of purchasing a car stress free. All slithese were handled with patience, courtesy, and professionalism at its best. Employees we The made the process of purchasing a car stress free. All slithese were handled with patience, courtesy, and professionalism at its best. Employees were very attentive and pleasent in all interactions. More
Felt like family When coming into the Mercedes dealership in new Rochelle I felt very welcomed and appreciated as a customer. I wanted to surprise my wife with a new c When coming into the Mercedes dealership in new Rochelle I felt very welcomed and appreciated as a customer. I wanted to surprise my wife with a new car for her 35th birthday and Shawn Martinez completely made my purchase experience a memorable one. After patiently guiding me through all of the options on the vehicle, he was also kind enough to come to my wife's birthday gathering and deliver the surprise gift himself. In addition Shawn stuck around and went through a few of the features with my wife which made her feel even more appreciated on her special day. It's sales people like Shawn that are clear examples of why the Mercedes brand is so prestigious. His customer service was greatly appreciated and we will return to do business with him in the near future. More
Exceptional customer service My experience with Mercedes Benz of New Rochelle was excellent. The sales man Marco Perez was knowledgable, curtious and most of all not pushy. He was My experience with Mercedes Benz of New Rochelle was excellent. The sales man Marco Perez was knowledgable, curtious and most of all not pushy. He was patient he answer all of my questions and work with my needs. He made me feel comfortable with the vehicle and price. The mangers worked with me on pricing and made my purchase easy. Aside from the day long visit to this dealership my overall experience was pleasant. I would definitely recommend this dealership to anyone looking for Mercedes Benz. More
Great experience Very professional and knowledgeable staff. Beautiful car. Extremely pleased with my purchase and dealership. Wish i had come here when I bought my las Very professional and knowledgeable staff. Beautiful car. Extremely pleased with my purchase and dealership. Wish i had come here when I bought my last car More
Excellent Salesperson, Onerous Sales Management Staff Alex Q. is an excellent, friendly salesperson. Conversely, the sales management staff (excluding Finance) at Mercedes-Benz of New Rochelle made my sa Alex Q. is an excellent, friendly salesperson. Conversely, the sales management staff (excluding Finance) at Mercedes-Benz of New Rochelle made my sales experience an overall negative at every turn. More