Mercedes-Benz of New Rochelle

Great Experience As my husband said, Marco Perez didn't give us a chance to test drive the other car we wanted to test. After he explained everything about the car, we As my husband said, Marco Perez didn't give us a chance to test drive the other car we wanted to test. After he explained everything about the car, we happily purchased our first Mercedes car. More

Relaxing experience This is my second generation C Class that I am leasing but first time in the Mercedes of New Rochelle , the costumer service was very professional and This is my second generation C Class that I am leasing but first time in the Mercedes of New Rochelle , the costumer service was very professional and my salesperson Alex was amazing , he was passionate about his job very relaxed because I know I'm not a easy costumer, and that's what made the whole experience perfect so if u visit the Mercedes of New Rochelle ask for Alex u won't be Dissapounted ! More

Excellent service . James Palmer actually took his time to explain how the trade in works. My wife and I were happy. We like the car . James Palmer actually took his time to explain how the trade in works. My wife and I were happy. We like the car More

Excellent customer service Carlos took care of us from the minute we sat down with him......He was professional. ..went above and beyond to get us what we wanted...I will recomm Carlos took care of us from the minute we sat down with him......He was professional. ..went above and beyond to get us what we wanted...I will recommend anyone looking good for a car to go there .....Carlos....will take care of you....he even called us the next day...to see how everything was....car salesman never do that.....we are very happy we our car and the service we were given. More

Service and attention to detail From beginning to the pick-up the vehicle,Chris Bartolini could not be more helpful. He was in touch with me every step in the process. Jay Criss was From beginning to the pick-up the vehicle,Chris Bartolini could not be more helpful. He was in touch with me every step in the process. Jay Criss was exemplary in explaining all the additional benefits that Mercedes Benz and especially Pepe Mercedes has to offer. More

An amazing experience I must say, this was the most customized "vehicle purchase" experience I have ever had. There was absolutely no pressure, just a feeling of being par I must say, this was the most customized "vehicle purchase" experience I have ever had. There was absolutely no pressure, just a feeling of being part of a "Proactive Team" in which everyone was committed to working towards the same goal "pure satisfaction of personal needs." Marco was amazing from the first day I made contact with Mercedes Benz of new Rochelle. Just to give you an idea, I am paraplegic, I had just completed a surgical procedure on my shoulder, so, I was not very mobile at all, which meant that I could not travel to the Dealership. After a phone conversation with Marco he arranged to bring the vehicle I was interested in viewing directly to me... he took his time and properly explained all the components of the vehicle, and then helped me transfer into the vehicle and drove me around my neighborhood so that I can have the complete experience--who would have ever thought.... Well, to make a long story short...I am now the proud owner of an MB Vehicle. I am sure the rest of my journey with the MB Family will be just as amazing. More

Alex Quinteros is your man Alex was a great help in the purchase of our car. Friendly, responsive and dedicated to helping all along the purchase. When I told him I was with USA Alex was a great help in the purchase of our car. Friendly, responsive and dedicated to helping all along the purchase. When I told him I was with USAA he showed me their partner program. Awesome. More

My experience with the Dealership was Great. Nick Nasta was very informative and knowledgeable about the Vehicle we were interested in. He understood priceing issues and worked with us as beat he Nick Nasta was very informative and knowledgeable about the Vehicle we were interested in. He understood priceing issues and worked with us as beat he could. He 's still here for us 3 weeks later and can be reached at anytime for anything. More

Excellent service Very pleasant experience, no pressure at all. All personnel we met were very nice. This was the best car buying experience I've ever had. Very pleasant experience, no pressure at all. All personnel we met were very nice. This was the best car buying experience I've ever had. More