Mercedes-Benz of New Rochelle

Customer Service Experience at New Rochelle Alexander Nikaj is an excellent salesman, he gave me a great deal on my 2016 C300. I was referred by a friend (Christopher Murphy) that he also gave a Alexander Nikaj is an excellent salesman, he gave me a great deal on my 2016 C300. I was referred by a friend (Christopher Murphy) that he also gave a great deal on a 2015 C300. I am going to referred Alex to another friend (Michael Marshall) that lives in Florida. He is a nice man with a lot of patience that should get a BIG Christmas Bonus. Phillip Rhone also provide excellent customer service. More

Excellent customer service from all involved! Michael Longi & Jay Criss, showed us excellent customer service! There's no other dealership we would go to! We love staying with the family at Merced Michael Longi & Jay Criss, showed us excellent customer service! There's no other dealership we would go to! We love staying with the family at Mercedes-Benz of New Rochelle! More

Leasing our new Mercedes was a most happy experience! Marko Perez was friendly, professional and patient. He answered all of our many questions and truly made our Mercedes experience a true delight! T Marko Perez was friendly, professional and patient. He answered all of our many questions and truly made our Mercedes experience a true delight! This was not the first dealer we had visited, but it was certainly by far the very best. It was also so very nice to be introduced to some of the management at your wonderful dealership. More

Excellent I must say Mercedes Benz of New Rochelle gives hope for the middle class. I had the most wonderful experience dealing with James Palmer who was my sal I must say Mercedes Benz of New Rochelle gives hope for the middle class. I had the most wonderful experience dealing with James Palmer who was my sales Rep, and Jason Lee the general manger, they made it so easy I could hardly believe I was being treated so wonderfully and gentile. The reason for my review, at times some car salespeople can be pushy and pressure customers just to make a sale for commission purposes. Dealing with James and Jason it was customer service at its finest, pure professionalism and hospitality. I was well pleased, and received the service I came to expect. For the record, I'd definitely recommend anyone that's looking into buying or leasing a new car to stop by Mercedes Benz of New Rochelle. More

Customer Appreciation & Satifaction The Standard I Have owned/leased autos over 6 decades. Mercedes is one of the finest autos. My last 5 leases were with 3 MB dealerships. MB of NR is the most excel I Have owned/leased autos over 6 decades. Mercedes is one of the finest autos. My last 5 leases were with 3 MB dealerships. MB of NR is the most excellent, multi-ethnic, convenient & efficient. In management, sales & service, customer appreciation & satisfaction, are the high standard. Promotions & activities maintain positive interactions with the dealership. Over the decades, I have come to recognize those qualities I consider excellent in sales personnel. Renee Bianco is a consummate sales representative. She provides a highly professional & personalized attention to my interests & requirements. She's always prepared for our appointments & never appears hurried to "seal the deal." Renee kept me informed throughout the acquisition & lease processes. Since I took possession of my car, Renee has contacted me & remains available to answer & research any questions. In sum, I rate Renee Bianco a 10+! More

Nick Nasta - Great Salesperson! Nick was patient and understanding through our lease of a GLE 2016. This is our second transaction with him. I highly rate his hard work to make sure Nick was patient and understanding through our lease of a GLE 2016. This is our second transaction with him. I highly rate his hard work to make sure you are happy with your purchase. If you are looking for a new Mercedes please see him first. I want to give a special thank you to Jay from the finance department. He was excellent as well. Don't make another move without speaking to Nick. More

Great place to buy a car Sonny and Bobby O'Connell were very professional to deal with. The entire car buying experience was made very simple. There was no high pressure sale Sonny and Bobby O'Connell were very professional to deal with. The entire car buying experience was made very simple. There was no high pressure sales. They were patient and very kind. My experience at Mercedes Benz was perfect. More

excellent service My sales rep is Renee Bianco. I have worked with her for over 4 years and she is professional,helpful. Informative. Shes also makes herself accessib My sales rep is Renee Bianco. I have worked with her for over 4 years and she is professional,helpful. Informative. Shes also makes herself accessible and after sales follows up to ensure all is well. Makes me feel good to be appreciated. More

My experience on the lease of my new E350 was excellent, In summary my lease/purchase was an excellent experience, Marco Perez and the entire dealership team truly did a wonderful job, i cannot say enough ab In summary my lease/purchase was an excellent experience, Marco Perez and the entire dealership team truly did a wonderful job, i cannot say enough about how they went above and beyond to get me into the car that I am extremely happy with !! More

5 Star Dealer This is the second time I have worked with Chris B. over at MB of New Rochelle and my experience with him just keeps getting better. He was quick, eff This is the second time I have worked with Chris B. over at MB of New Rochelle and my experience with him just keeps getting better. He was quick, efficient, knowledgeable and accommodated me in every aspect of my new purchase, from the price to the pick-up time. He pulled off the impossible and kept me a very happy customer throughout the whole process. I would save all my family and friends time and send them straight to Chris from the get-go. More