Mercedes-Benz of New Rochelle

Excellent I would highly recommend this dealership for their excellent customer service. Mike and Martin worked with us until we were satisfied with every aspe I would highly recommend this dealership for their excellent customer service. Mike and Martin worked with us until we were satisfied with every aspect of our purchase. Jay in finance assisted us to feel as safe as possible in our new car as he recommended add on's. More

Wow, amazing! This is the best service I have received compared to any dealership I have been in. From the valet in the front to the front desk and sales and servic This is the best service I have received compared to any dealership I have been in. From the valet in the front to the front desk and sales and service. I would recommend this dealership to my entire family. I love coming here, everytime I do I leave with a better experience! Thank you David, Bob and Chris!! We feel appreciated. More

Excellent dealership! I visited the New Rochelle Mercedes Benz dealership for routine maintenance (i had bought Cars from Larchmont and New Rochelle Mercedes dealerships b I visited the New Rochelle Mercedes Benz dealership for routine maintenance (i had bought Cars from Larchmont and New Rochelle Mercedes dealerships before) ,while waiting I asked Mr David Garcia from sales ,questions on safety features of the 2017 C300,he then invited me for a test drive ,I was so pleased that' l decided 2 Months later to buy the new model. David has been great and informed me in a follow up call that living within 15 minutes of the dealership I should come for a free car wash any time and enjoy a cup of coffee with him if is available wile waiting!. More

Best buying experience ever!! I want to thank my sales rep Eddie for working with me to get into my new car he knows his car. I also want to thank Jay in finance for getting the be I want to thank my sales rep Eddie for working with me to get into my new car he knows his car. I also want to thank Jay in finance for getting the best interest rate and price and for explaining to me the full braked down in detail the price and the payments. I have never had this experience like I had at Mercedes of New Rochelle with any other car dealers. Other car dealers should take note I was treated greatly and was greeted by everyone. This is my first Mercedes but won't be my last and I will always go back to Mercedes of New Rochelle. Thanks Eddie, Kevin, Jay, Bob Mercedes Lee, Alexa and all the people and Mercedes of New Rochelle you guys are top notch. More

An awesome buying experience!!! I purchased my first Mercedes-Benz, last week. I was lucky enough to have an amazing and awesome sales person, Shawn Martinez. From the time I walked I purchased my first Mercedes-Benz, last week. I was lucky enough to have an amazing and awesome sales person, Shawn Martinez. From the time I walked in to the Mercedes of New Rochelle dealership, and was greeted by Shawn, until the time he handed me the keys to my new car, his customer service skills were stupendous!!!! He was extremely professional, courteous, attentive, knowledgeable, honest, helpful, trustworthy, diligent, reliable, and he made him self available to answer all of my, many, many , many questions. In addition, after I purchssed the car , Shawn was nice enough to connect the blue tooth with my phone etc. Omg, what a blessing , because I have no knowledge of this. It's not easy to find a salesperson that satisfies you 101 percent and really makes you feel like a valued customer. Thank you, Shawn, for making my car buying experience a wonderfull one!! You are truly an outstanding salesperson. More

Amazing Service I would recommend Shawn and the rest of the financial team. They were extremely professional and am grateful for their dedication to making sure I was I would recommend Shawn and the rest of the financial team. They were extremely professional and am grateful for their dedication to making sure I was happy. More

If you're looking for the best, choose Shawn! Shawn Martinez is by far the best consultant I have had the pleasure of working with. When searching to lease a new car, I've went to many different d Shawn Martinez is by far the best consultant I have had the pleasure of working with. When searching to lease a new car, I've went to many different dealerships, with each consultant leaving me feeling pressured to settle for something just because they wanted to make the sale. When I first met with Shawn, he was very informative and showed me around the show room. He was very patient with me and answered all of my questions. He is someone who truly wants the best for his customers and cares about giving great customer service. I ended up leasing the CLA 250 and I am happier than ever! My overall experience with Mercedes-Benz of New Rochelle was amazing thanks to Shawn. I definitely recommend working with Shawn if you are interested in Mercedes-Benz. You will not be disappointed! More

Excellent All Around! Just picked up a new car lease and could not be more satisfied with the experience. Richard and Bob really went the extra mile to make sure I got the Just picked up a new car lease and could not be more satisfied with the experience. Richard and Bob really went the extra mile to make sure I got the car I wanted at the perfect price point. Going through paperwork was a breeze with Jay who made sure to explain every little important detail of the process. When it was time to hop in the new car Christian made it his mission to ensure I was fully acclimated to the full suite of tech features. I would definitely recommend this dealership to anyone! Thanks guys! More

Best experience I've had Last year I came to MB of New Rochelle to test drive a vehicle and I was met by Shawn. Shawn was very informative and patient. He answered my multit Last year I came to MB of New Rochelle to test drive a vehicle and I was met by Shawn. Shawn was very informative and patient. He answered my multitude of questions, knowing I wasn't there to purchase that day. When I was ready to purchase, I made sure I asked for him. Yesterday, I came in to purchase my vehicle and he was calm, reassuring and positive. He went above and beyond to ensure that I got the vehicle I wanted, with everything I wanted and needed included. Shawn is the best I have ever encountered and I will continue to see him for all my vehicle needs in the future. More

Fantastic Experience! I was referred to this dealership by my father and I must say the entire experience was flawless. John, Bob and Sergio were kind, attentive and most i I was referred to this dealership by my father and I must say the entire experience was flawless. John, Bob and Sergio were kind, attentive and most importantly took care of me during the whole experience. I purchased my new E350 Coupe within an hour. The whole process was excellent. I must say this was the best experience I have had in a dealership. John was with me from the beginning and made sure that I understood the vehicle I purchased. The whole team went above and beyond and this is how customer service should be. I will definitely refer my colleagues and will certainly buy my next car from this dealership. Thank you very much for everything! I am very happy with my new car! More