Back

Mercedes-Benz of New Rochelle

New Rochelle, NY

4.0
643 Reviews

77 East Main Street

New Rochelle, NY

10801

Directions

By Type

Showing 643 reviews

January 20, 2018

Service Everyone one was pleasant and attentive. Maria was very professional and friendly. Tamzin was very pleasant and helpful as well. The atmosphere and am More

by Maya436
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamzin Wasmuth, Maria Cianciulli
Jan 22, 2018 -

Mercedes-Benz of New Rochelle responded

Maya, thank you for this great review! We are pleased to hear that Tamzin and Maria helped to make your experience such a wonderful one. We look forward to seeing you again soon!

January 20, 2018

David García is the Best! 2018 GLC 300 4Matic I highly recommend David García to be your sales representatives as he demonstrated expertise in all types of MB Vehicles. I previously had a bad expe More

by GLC300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Criss, David Garcia
Jan 22, 2018 -

Mercedes-Benz of New Rochelle responded

Congratulations on your new GLC 300! Thank you for taking the time to write about your experience. We're sorry to hear about your previous experience but couldn't be happier you returned to give us another opportunity to prove how much we truly care about our customers. It is wonderful to hear that David was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

January 09, 2018

Thank you!! I would like to take this opportunity to thank everyone at New Rochelle Site for your excellent service. Especially for immediate attentions paid, alm More

by Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Baez
Jan 09, 2018 -

Mercedes-Benz of New Rochelle responded

Margaret, hearing that you had an excellent service experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Mercedes-Benz of New Rochelle. We look forward to serving you for many years to come!

January 04, 2018

Excellent Service My service with Shawn Martinez was the best he went above and beyond to make sure I got what I wanted and I was happy. I couldn’t ask for a better rep More

by Tanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Criss, Shawn Martinez
Jan 05, 2018 -

Mercedes-Benz of New Rochelle responded

Tanya, thank you for sharing your recent experience working with Shawn. It makes us very happy to hear that Shawn went above and beyond to make sure you got exactly what you wanted out of your service experience. We look forward to working with you again!

December 30, 2017

Trade in my car 6 months early for an SUV The sales manager Mike called me and informed me that I was able to trade in my car 6 months early. He set up an appointment for me with the sales rep More

by Kahiesia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski, Richard Moskowitz
Jan 02, 2018 -

Mercedes-Benz of New Rochelle responded

Thanks for the great review. We are happy to hear about your experience with Mike, Rich, and Sergio. Congratulations on the new car and we look forward to seeing you again!

December 23, 2017

No hassle Very easy to work out the deal . I was able to purchase my vehicle in two days . The sales women was very nice to work with . Loved working with the w More

by Paulyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Bianco, Sergio Derpinski
Dec 26, 2017 -

Mercedes-Benz of New Rochelle responded

Pauly, thank you so much for sharing your experience with Mercedes-Benz of New Rochelle. We couldn't be happier that you had such a terrific experience working with Renee, Sergio and the rest of our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We hope to work with you again in the near future!

December 12, 2017

Exceptional This is my 1st Benz and I am living the car and the this dealership is a great dealership who keep Going above and beyond to make a lasting impression More

by Thomas64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Oliver
Dec 13, 2017 -

Mercedes-Benz of New Rochelle responded

Thomas, congratulations on your new Mercedes-Benz! Thank you for taking the time to write about your experience. It is wonderful to hear that Peter was able to provide you with the excellent experience we strive to provide all our customers. We appreciate your business, thank you again! Please come visit anytime!

December 04, 2017

Great service! I can’t say how convinient and friendly this dealership has been. I’ve had several service needs and have had great experiences with everyone there, e More

by Gper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Baez, Maria Cianciulli
Dec 05, 2017 -

Mercedes-Benz of New Rochelle responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Mercedes-Benz of New Rochelle with only the best there is to offer. It’s so nice to hear that Jorge and Maria helped to make your experience such a positive one.

November 29, 2017

Excellent customer service This is a really professional, courteous and friendly dealership. They have really good customer service and have been prompt with my service. I like More

by Lotuslover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Rhone, Martin Garcia
Nov 30, 2017 -

Mercedes-Benz of New Rochelle responded

Thank you for this excellent review! We appreciate your positive feedback about our dealership. We do take pride in catering to our customers' needs the best way we can. We look forward to working with you again!

November 17, 2017

Best Mercedes Dealer Unbelievable service, knowledge and dedication from the salesperson to management. I couldn't be more happy picking Mercedes of New Rochelle to purch More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Bob Lasagne, Sergio Derpinski
Nov 20, 2017 -

Mercedes-Benz of New Rochelle responded

Thank you for such a fantastic review Ray! We are happy to hear that you had such an amazing experience working with our team here at Mercedes-Benz of New Rochelle. We appreciate your recommendations and look forward to working with you again in the near future!

...
12
...