Mercedes-Benz of New Rochelle
New Rochelle, NY
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Fast, efficient,& excellent communication Dropped car off after hours night before appt. advisor called early to confirm receipt & anticipated service. Called again to discuss other items need Dropped car off after hours night before appt. advisor called early to confirm receipt & anticipated service. Called again to discuss other items needed. Work was done fast & able to pick up car quickly. Excellent and timely communication from service advisor. More
Excellent Your sales people were by far the best I’ve ever dealt with the same for your finance people.I would recommend your dealership to all my friends Your sales people were by far the best I’ve ever dealt with the same for your finance people.I would recommend your dealership to all my friends More
Outstanding! From beginning to end Outstanding! From beginning with the sales person Martin Garcia to the sales general manager Michael fell. My experience was absolutely perfect they Outstanding! From beginning with the sales person Martin Garcia to the sales general manager Michael fell. My experience was absolutely perfect they worked with me they explained everything they worked out a great deal for me it was an absolute pleasure coming to this particular dealership and dealing with my sales person Martin Garcia and an absolute pleasure working with your sales general manager Michael Phelps I will Be a customer from now on. Thank you. More
personable, straightforward Overall experience was very positive. Dealership staff was personable and accomodating. Sales process was straightforward. I have nothing more to of Overall experience was very positive. Dealership staff was personable and accomodating. Sales process was straightforward. I have nothing more to offer and to require 25 words is ridiculous. More
Tire Service Brought my car in to replace 2 front tires. Staff was courteous & attended to all aspects of the visit expeditiously. The service was performed in a t Brought my car in to replace 2 front tires. Staff was courteous & attended to all aspects of the visit expeditiously. The service was performed in a timely manner. Great job! More
Great easy experience This is my 3rd lease. Love my car. Staff is great and knowledgeable. Bob Lasagne was super accommodating and got me exactly what I wanted. This is my 3rd lease. Love my car. Staff is great and knowledgeable. Bob Lasagne was super accommodating and got me exactly what I wanted. More
Maintenance Prompt service on day one with a speedy return the next day however it took about 1 1/2 hour to deliver my vehicle which was ready at 1200 as per tele Prompt service on day one with a speedy return the next day however it took about 1 1/2 hour to deliver my vehicle which was ready at 1200 as per telephone conversation I arrive at the dealership at 1pm it seem like once I was in the waiting area no seem to remember that I was there waiting for my vehicle I had to make my presence be known then my car was delivered More
Excellent salesmanship by David Garcia Very friendly and knowledgeable people at MB of New Rochelle. David Garcia is an excellent Sales Representative. I recommend him to potential future Very friendly and knowledgeable people at MB of New Rochelle. David Garcia is an excellent Sales Representative. I recommend him to potential future purchaser of MB in NY area. He made purchasing my new car as well as trading my old car a very pleasant experience. More
Good job The employees were very polite, professional and friendly and they did an excellent job .Good working environment every one smiling, offering water a The employees were very polite, professional and friendly and they did an excellent job .Good working environment every one smiling, offering water and wanting to make as comfortable as you can be. Good job. More
Thank you David was very helpful. He took the time to show me the vehicle. He also went over the functions of the vehicle after I purchased David was very helpful. He took the time to show me the vehicle. He also went over the functions of the vehicle after I purchased More