Back

Mercedes-Benz of New Rochelle

New Rochelle, NY

4.0
643 Reviews

77 East Main Street

New Rochelle, NY

10801

Directions

By Type

Showing 643 reviews

May 31, 2018

Fast, efficient,& excellent communication Dropped car off after hours night before appt. advisor called early to confirm receipt & anticipated service. Called again to discuss other items need More

by DivaMom5
Recommend Dealer
Yes
Employees Worked With
Umar Kahn
Jun 12, 2018 -

Mercedes-Benz of New Rochelle responded

We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service team. We appreciate your recommendations and hope to see you again in the near future!

May 11, 2018

Excellent Your sales people were by far the best I’ve ever dealt with the same for your finance people.I would recommend your dealership to all my friends More

by 565
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lasagne
May 14, 2018 -

Mercedes-Benz of New Rochelle responded

Thank you for sharing this excellent review! It is so great to hear that you had an excellent experience working with Bob and our finance team. Your recommendations mean so much to us and hope to see you again in the near future!

April 26, 2018

Outstanding! From beginning to end Outstanding! From beginning with the sales person Martin Garcia to the sales general manager Michael fell. My experience was absolutely perfect they More

by Frank Fata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Garcia, Michael Fell
May 02, 2018 -

Mercedes-Benz of New Rochelle responded

Frank, thank you for taking the time to share your outstanding experience working with Michael and Martin! Congratulations on your new Mercedes-Benz and welcome to the Mercedes-Benz of New Rochelle family! We look forward to serving you for many years to come.

April 20, 2018

personable, straightforward Overall experience was very positive. Dealership staff was personable and accomodating. Sales process was straightforward. I have nothing more to of More

by Forget this
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski, Richard Moskowitz, Ed Szubzda
Apr 23, 2018 -

Mercedes-Benz of New Rochelle responded

Thank you so much for sharing your positive experience with Mercedes-Benz of New Rochelle! It is so nice to hear that our team was very accommodating. We look forward to working with you in the near future!

April 20, 2018

Tire Service Brought my car in to replace 2 front tires. Staff was courteous & attended to all aspects of the visit expeditiously. The service was performed in a t More

by ajr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Baez
Apr 23, 2018 -

Mercedes-Benz of New Rochelle responded

Thank you for the great review! We are thrilled to hear that you had such a wonderful experience working with our team at Mercedes-Benz of New Rochelle. Please come visit again soon!

April 18, 2018

Great easy experience This is my 3rd lease. Love my car. Staff is great and knowledgeable. Bob Lasagne was super accommodating and got me exactly what I wanted. More

by Kathy5358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Criss, Bob Lasagne
Apr 23, 2018 -

Mercedes-Benz of New Rochelle responded

Kathy, hearing that you had a great and easy experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Mercedes-Benz of New Rochelle, we wish you many happy miles in your new Mercedes-Benz. We look forward to serving you for many years to come!

April 17, 2018

Maintenance Prompt service on day one with a speedy return the next day however it took about 1 1/2 hour to deliver my vehicle which was ready at 1200 as per tele More

by Thomas64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Baez
Apr 18, 2018 -

Mercedes-Benz of New Rochelle responded

Thomas, we would like to thank you for your recommendations. We were extremely busy so for that we are sorry you had to wait longer than expected for your vehicle. It’s so nice to hear that Jorge helped to make your experience such a positive one. We hope to see you again soon!

April 02, 2018

Excellent salesmanship by David Garcia Very friendly and knowledgeable people at MB of New Rochelle. David Garcia is an excellent Sales Representative. I recommend him to potential future More

by march30
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Criss, Martin Garcia
Apr 03, 2018 -

Mercedes-Benz of New Rochelle responded

Hearing that you had an excellent experience is the best thing we could hope for! It is so nice to hear that David helped to make your experience so positive. Your recommendation means a lot to us. Thank you for choosing Mercedes-Benz of New Rochelle, we wish you many happy miles in your new Mercedes-Benz. We look forward to serving you for many years to come!

March 31, 2018

Good job The employees were very polite, professional and friendly and they did an excellent job .Good working environment every one smiling, offering water a More

by Ijoselove10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Baez
Apr 03, 2018 -

Mercedes-Benz of New Rochelle responded

I would like to thank you for sharing this excellent review about our dealership! We are thrilled that you enjoyed your experience with Jorge. We will be sharing your feedback amongst our team. Please come visit us again soon!

March 28, 2018

Thank you David was very helpful. He took the time to show me the vehicle. He also went over the functions of the vehicle after I purchased More

by Shapan99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski, David Garcia
Mar 28, 2018 -

Mercedes-Benz of New Rochelle responded

Thank you for sharing your recent experience at our dealership! We are thrilled to hear that you had such a great experience working with David. Congratulations on your new Mercedes-Benz! We look forward to serving you for many years to come!

...
10
...