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Mercedes Benz of New Orleans - Service Center

Metairie, LA

3.3
172 Reviews

172 Reviews of Mercedes Benz of New Orleans - Service Center

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July 09, 2019

Job well done I was satisfied with the work that was done on my vehicle and the cost was less than I had anticipated. So far I have had no problems with it.. Job w More

by KATHYCLARK727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikkolas Mena
July 01, 2019

Nothing was done I had an appointment for AC repair. Didn't hear from them all day, despite leaving multiple messages. When I finally got through to someone the NEXT d More

by UBLECKER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2019

A damaged tire on my car was replaced quickly. Mercedes-Benz N.O. quickly replaced a tire on my E350 without an appointment. The service was excellent. The waiting area was comfortable, and I rec More

by D.LANAUX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Melancon
June 29, 2019

Good service. Complementary car wash. Car washers are great. Car washers do a fantastic job. Service always meet my expectations. Good courtesy by allowing you to get a loaner vehicle. Explanation of service is More

by amelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2019

Mercedes Benz of NOLA and Robert Taylor My engine light came on and I was afraid to get stuck out on the road so a I drove it directly to MB of NOLA where Robert took great care of me and my More

by Tiffani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2019

Friendly environment Very knowledgeable and friendly staff. Advisors are understanding and go the extra mile to achieve customer satisfaction. They also keep you in the lo More

by lodaleader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Hutton
June 27, 2019

E320 Service The service was good. Usually receive a loaner when the service requires 2 days or more. Also, vehicle was brought in for service message initially. M More

by CED.WILSON38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Wilches
June 27, 2019

Excellent Service I’ve brought my 2016 C250C to MB of NO 3 times in the last 6 months- front tires replaced in Dec 2018, 50K oil change/maintenance in April, and rear t More

by SETHCOMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scotty Hutton
June 27, 2019

all good with the service and personal car running perfect so far and hope it stays like that for a long long time thanks for the help More

by HOOBA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Hutton
June 26, 2019

Great experience at MB of New Orleans I gave this experience 5 stars because the service advisors and the general atmosphere at MB of NO was excellent. from the moment I was helped out of More

by AHMSEALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikkolas Mena
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