Mercedes Benz of New Orleans

Extremely pleasant experience! After several months of looking at the other SUV's on the road, I had finally made the decision to trade in my 15 year old 4-Runner for a Mercedes SUV After several months of looking at the other SUV's on the road, I had finally made the decision to trade in my 15 year old 4-Runner for a Mercedes SUV. On Saturday morning, I drove straight to the dealership, Certified Pre-owned section and met Ernie Debus, my sales consultant. Ernie is knowledgeable and passionate about Mercedes. He asked me how he could help me. I told him and he thoroughly explained the details and safety of the cars. In less than an hour, I had made a decision. The perfect ML350 was right there waiting for me! 2015 Mercedes certified, 42,000 miles (just broken in, really). Danny found the best trade-in value for my old 4-Runner and Roger professionally closed the deal, all in less than 3 hours! Car shopping can be a grueling experience. But, not here at Mercedes Benz of New Orleans. More

James Willis is wonderful I walked into the dealership and could not have been more pleased- from the manager Chris Stuben to my sales rep James Willis. The dealership has gone I walked into the dealership and could not have been more pleased- from the manager Chris Stuben to my sales rep James Willis. The dealership has gone above and beyond Would buy another car there just for the good service More

Great Recommendation for an Awesome Car! James is awesome! He helped me to pick my first car the White CLA250 (on the left). Through his follow up calls and conversations to make sure I was s James is awesome! He helped me to pick my first car the White CLA250 (on the left). Through his follow up calls and conversations to make sure I was satisfied with my new car he learned what I really liked in a car. When he found one that he knew I’d love he called me to show me the C300 Sport (on the right). The C300 Sport is everything I wanted in a car and more. I was able to move into the C300 with no issues. The car is pristine and so is the service they offer at Mercades Benz of New Orleans. More

Buying a new vehicle Herbert is a great salesman. He makes buying a vehicle a pleasant experience. He's very helpful and knowledgeable- but most importantly wants to mak Herbert is a great salesman. He makes buying a vehicle a pleasant experience. He's very helpful and knowledgeable- but most importantly wants to make sure you understand everything about the new vehicle. Would highly recommend and will buy from him again! A true professional. More

SERVICE BEYOND SALE Mr. Herbert Singleton was the sales person from whom I purchased my car in October. Ever since the sale, he has been right there to check in with me Mr. Herbert Singleton was the sales person from whom I purchased my car in October. Ever since the sale, he has been right there to check in with me periodically, offer assistance with any of the technology (for which I have no patience), and he has been just what I, as an older gentleman (over 65) had come to believe was a dying breed of car salesman...offering not only superb salesmanship, but also being dependable, trustworthy, competent, personable and being a man of his word! I have found Mr. Singleton to be all these, and more! With lackadaisical attitudes as prevalent as they are in the workforce today, it is a joy to have found someone like Mr. Singleton who knows how and goes after making his customers satisfied and being more than just another "notch" on his sales belt. Hats off to Mr. Singleton, MB New Orleans salesman of the month, year, decade and millennium. More

James Willis James is an absolutely amazing salesman. No pressure, but he knows his stuff and puts you in the right car. It is a bit cliche, but as I dealt with hi James is an absolutely amazing salesman. No pressure, but he knows his stuff and puts you in the right car. It is a bit cliche, but as I dealt with him, he felt more like a friend than a salesperson. I strongly recommend MB of New Orleans in general, and James Willis in particular. More

Long distant transaction made perfect I drove all the way to Metairie from Huntsville, AL just to purchase my dream car! James Willis, along with the other staff employees, were very frien I drove all the way to Metairie from Huntsville, AL just to purchase my dream car! James Willis, along with the other staff employees, were very friendly and made me feel welcomed. This was the smoothest car buying experience I’ve ever had! The bulk of the paperwork and negotiations were done via phone/computer. When I showed up to the dealership, my car was ready to go! That drive from Huntsville was definitely worth it! Thank you James and MBofNO!! More

My Salesman, Leo Flotron did a great job! Leo helped me to find the perfect car that I had been looking for, and was patient, and professional throughout the process. Kudos to him on his excel Leo helped me to find the perfect car that I had been looking for, and was patient, and professional throughout the process. Kudos to him on his excellant customer service. More

Thank you, Mike Williams! We had a wonderful experience at Mercedes-Benz of New Orleans. Our salesman Mike Williams is such a warm and knowledgeable person and we were very con We had a wonderful experience at Mercedes-Benz of New Orleans. Our salesman Mike Williams is such a warm and knowledgeable person and we were very confident that we were being well taken care of. Thank you! I love my new car! More