Mercedes Benz of New Orleans

Great Works Ernie, Thank you so much for bring my car back and forth to the service department. You saved a lots my time without missing any time of work. I Ernie, Thank you so much for bring my car back and forth to the service department. You saved a lots my time without missing any time of work. I am pleased with your help and service. More

Outstanding Salesman Etiquette Our search started a few months back for a reliable car for my teenage daughter who is graduating soon and on her way to college. When most average bl Our search started a few months back for a reliable car for my teenage daughter who is graduating soon and on her way to college. When most average blue collar families think of these luxury dealerships they think that it’s definitely not a place to find a great car at a value in their price range. Well I can’t say enough about our pleasant experience and the AMAZING car we found for our daughter here! A well care for luxury car with extremely low miles under 16k. Our sales man Mr. Ernie was extremely helpful and understood completely our wants and needs for such a vehicle. I highly recommend you not over look Mercedes Benz for you next purchase needs. He went far and beyond through the whole process and even had a bow made to match her graduating school colors! Great experience ! Thank you so much Mr. Ernie and Mercedes of N.O . Do yourself a favor and give Mr Ernie a call !!!!!!!! More

Loved It I was surprised by my car by my parents and I absolutely love it!! It drives amazing and is super clean and in great condition. I was surprised by my car by my parents and I absolutely love it!! It drives amazing and is super clean and in great condition. More

Baldwin Bioc - great representative for the dealership BJ was super helpful, provided great customer service. I had to bring my car in very last minute and he was able to get the car checked promptly. He i BJ was super helpful, provided great customer service. I had to bring my car in very last minute and he was able to get the car checked promptly. He is efficient and very respectful. Just do not see this everyday and wanted to commend him for going above and beyond. More

Rip-Off and Unprofessional; no knowledge service advisors; d Your company agents don’t value lifetime customers let along women of color; women of color has been treated so unfair in America; especially at Merce Your company agents don’t value lifetime customers let along women of color; women of color has been treated so unfair in America; especially at Mercedes Benz of New Orleans; this dealership does alot of price gugging and don’t own up to there mistakes or failure(s) with repairing our vehicles 🚗 which we spend alot of money 💰on our vehicle(s). I’ve been having a relationship with this particular dealership for about 2-1/2 decade; and find myself really disliking to continue business with this dealership but because of convenience; i keep going back but no more no more being tajeb for granted; most of the new service advisors don’t know anything as it relates to MB vehicles 🚗 More

Best of the Best James has been the best of the best to work with. I am beyond grateful for my experience at this dealership especially. Proud to be from such a magica James has been the best of the best to work with. I am beyond grateful for my experience at this dealership especially. Proud to be from such a magical city. Highly recommend. More

Singleton and Russ make a great team! I was in a car accident and my "dream car" was totaled. The last thing I wanted to do was go through the car buying process. Herbert Singleton and Wil I was in a car accident and my "dream car" was totaled. The last thing I wanted to do was go through the car buying process. Herbert Singleton and Will Russ took the anxiety and agony out of the situation! I'm so grateful. Singleton provided superior customer service. I felt like I was in the good hands of a family member and not the typical salesman. He took time to answer my questions, go over the features and services thoroughly, and never made me feel rushed or pressured. Russ was anything but the typical finance guy. After giving me a tour of the facility, he worked to get me the best deal, made sure I had the things I needed without trying to sell me things that I didn't need. These guys really made me feel happy to be a part of the Mercedes Benz of New Orleans family! More

Herbert Singleton Provides Excellent Customer Service Salesmen are known for being dishonest, however because of Herbert’s quality customer service I didn’t feel like I’d been taken advantage of during th Salesmen are known for being dishonest, however because of Herbert’s quality customer service I didn’t feel like I’d been taken advantage of during the purchase of my new car. Throughout the whole experience, Herbert kept me informed and made me feel like he was advocating for me. In previous experiences, purchasing a car takes forever. However, I was extremely impressed by how fast the process went; I was done in 2 hours! It took longer for me to decide on the color car I wanted than it took to complete the purchase and Herbert was patient the whole time. Thanks Herbert for such quality service! More

Fantastic salesperson I was very thrilled with the professionalism and helpful manner of my Salesperson, Jeanne Fitzgerald. I was so thrilled that we leased 3 cars!!! I wa I was very thrilled with the professionalism and helpful manner of my Salesperson, Jeanne Fitzgerald. I was so thrilled that we leased 3 cars!!! I was also super impressed with Will Russ in financial. He explained everything clearly!! Kudos to these 2 employees! More

SPECTACULAR !! I have been buying new cars for many, many years. Dealing with Mercedes and Mike Tyson has been a wonderful experience. It was an absolute pleasure I have been buying new cars for many, many years. Dealing with Mercedes and Mike Tyson has been a wonderful experience. It was an absolute pleasure to be treated so well The warm reception my wife and I received from Mike, and the absolute absence of high pressure was a welcome change. Thank You!! More