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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
January 11, 2023
As usual, only the best, Ernie and Vittorio were wonderful to deal with, Mr. Dubos is the best ambassador for the Mercedes Brand. wonderful to deal with, Mr. Dubos is the best ambassador for the Mercedes Brand. More
by SSAKLA
Verified Customer
January 11, 2023
easy and quick transaction, Warren was knowledgeable and enthusiastic salesman, car I wanted was in stock enthusiastic salesman, car I wanted was in stock More
by aubert
Employees Worked With
January 06, 2023
Ernie Debus is the best! He took his time to help me select a car that fits my needs. He took his time to help me select a car that fits my needs. More
by heathertburglass
Employees Worked With
January 06, 2023
Love them! It was quick and easy! Austin was awesome! No complaints at all! Definitely will be seeing him again! Everyone that was involved was awesome! It was quick and easy! Austin was awesome! No complaints at all! Definitely will be seeing him again! Everyone that was involved was awesome! More
by Angel
December 27, 2022
Jessica reached out to me about purchasing a new car. She was extremely courteous, informative and polite. Dealing with this type of person makes the process a whole lot easier. Thank you Mrs. Jessica fo She was extremely courteous, informative and polite. Dealing with this type of person makes the process a whole lot easier. Thank you Mrs. Jessica for your assistance and I’ll reach out to you when I return back to New Orleans. More
by skidrowrecords1
Employees Worked With
December 23, 2022
Excellent Dealership with great customer service. We purchased a C300 from Austin Kemper and were thrilled with the experience. On top of that, the dealership itself is so inviting. From the snacks t We purchased a C300 from Austin Kemper and were thrilled with the experience. On top of that, the dealership itself is so inviting. From the snacks to coffee to the super comfortable chairs and the fresh flowers throughout, it was a wonderful experience. More
by bslaw
Employees Worked With
Austin Kemper
December 23, 2022
Although there were a few hiccups at the beginning, Warren and Clay worked hard to make me happy as a customer, and I really appreciated their efforts. I ended up happy with my experience and love my c Warren and Clay worked hard to make me happy as a customer, and I really appreciated their efforts. I ended up happy with my experience and love my car! More
by Aubrey Madkour
December 18, 2022
good service and advice. salesman very nice with customer and helpful i will refer to other salesman very nice with customer and helpful i will refer to other More
by QTINC
December 17, 2022
Steve was great. I have been using this dealership for the past 3 years and I don't have one complaint! I have been using this dealership for the past 3 years and I don't have one complaint! More
by GFLINT67
