Mercedes Benz of New Orleans

Above and Beyond. My wife and I decided to trade in our C-300 and lease a new 2020 GLE. Unbeknownst to us, there was a nationwide shortage of new GLEs due to supply co My wife and I decided to trade in our C-300 and lease a new 2020 GLE. Unbeknownst to us, there was a nationwide shortage of new GLEs due to supply constraints. Our sales associate, Mr. Warren Purvis, went above and beyond of what was expected of him to find us a vehicle. He was able to locate a GLE with the exact specifications that we ordered and had it shipped to New Orleans in only 5 days. During the entire process, Warren stayed in touch with us and gave us detailed updates. The management team is also top notch. Mr. Danny Van always remembers my name when I arrive on the showroom floor and provides help with any of my needs. Even though he isn't specifically assigned to the service department, he always makes sure that all of our service needs are met. More

Great experience in buying my first car at Mercedes Benz Love my new car. Heva making sure all our questions were answered and resolved. Easy to reach and always tells us she is available to help u Love my new car. Heva making sure all our questions were answered and resolved. Easy to reach and always tells us she is available to help us if we ever need anything about the vehicle. Thank you, Heva More

Sale of used car Initial contact with Jessica was helpful. Mike Williams took over the sale and was helpful, even getting an oil change that was due and use of a loane Initial contact with Jessica was helpful. Mike Williams took over the sale and was helpful, even getting an oil change that was due and use of a loaner while car being serviced. More

Great cars ,great staff and great public relations From The moment that I laid eyes on that beautiful car the staff did the rest with their outmost best This is the second time around . my daughter From The moment that I laid eyes on that beautiful car the staff did the rest with their outmost best This is the second time around . my daughter had bought a smart car and she absolutely loves it I will definitely recommend Mercedes-Benz As the best dealership. This service department is the best also! Friendly,prompt and effective. More

Awesome Service! Very nice & friendly & helpful & fast service staffs. Would recommend friends, relative to this dealer for their next purchase of their new car! Tha Very nice & friendly & helpful & fast service staffs. Would recommend friends, relative to this dealer for their next purchase of their new car! Thank you so much! More

Best car buying experience EVER! Alex had me at hello! 5 STAR SERVICE from entrance to exit. I’ve purchased a number of vehicles in my life, and this was the most enjoyable, no pre Alex had me at hello! 5 STAR SERVICE from entrance to exit. I’ve purchased a number of vehicles in my life, and this was the most enjoyable, no pressure sales experience I’ve ever had. Alex made me feel like I was his only customer and his primary concern was making sure I was pleased with my selection. I have already recommended him to my friends and family. Needless to say, I love my GLE 350! Thanks Alex! “The best or nothing.” More

This experience was awesome! Friendliness and helpfulness, this is why I have rated five stars to this dealership. Ms. Jessica Jackson ( Internet sales ) went above and beyond Friendliness and helpfulness, this is why I have rated five stars to this dealership. Ms. Jessica Jackson ( Internet sales ) went above and beyond to answer every question no matter how many times I called. Mr. Hebert Singleton (sales) was very helpful and very knowledgeable. After I already purchased the vehicle he went above and beyond to make sure I knew how to work everything. Even the next day when I didn’t understand something he not only answer my questions over the phone but told me to come in and he would show me in person. Top service from start to finish! Mr. Will Russ was very helpful with financing and extra warranty information. More

Great Experience Steven was very helpful in helping us purchase our first Mercedes. One of the best car buying experiences we've ever had. I look forward to continuing Steven was very helpful in helping us purchase our first Mercedes. One of the best car buying experiences we've ever had. I look forward to continuing to come to Mercedes Benz of New Orleans for our future cars. More

Great experience pleased with the service as well my new vehicle will recommend to family & friends! I love my new car just what I wanted! pleased with the service as well my new vehicle will recommend to family & friends! I love my new car just what I wanted! More