Mercedes Benz of New Orleans

2020 GLS MB of New Orleans is a First Class organization! From beginning to end, the service I received from MBNO was outstanding! Thank you for your assista MB of New Orleans is a First Class organization! From beginning to end, the service I received from MBNO was outstanding! Thank you for your assistance in putting me in the car of my dreams! More

Steve W., Salesman, went over and above to satisfy us. He’s very hard working, courteous, and conscientious. He’s an asset to the Mercedes Benz of New Orleans Company. He’s very hard working, courteous, and conscientious. He’s an asset to the Mercedes Benz of New Orleans Company. More

First Mercedes I must say, this has been the best vehicle purchase process I’ve ever experienced. The time and patience that every person I encountered was beyond a I must say, this has been the best vehicle purchase process I’ve ever experienced. The time and patience that every person I encountered was beyond amazing. Thank you and I’ll be back. More

Great experience with Harry Harry was terrific. Great salesman, great car, purchased certified GLC300. Thanks for taking care of us. My daughter loves driving the car and I'd h Harry was terrific. Great salesman, great car, purchased certified GLC300. Thanks for taking care of us. My daughter loves driving the car and I'd highly recommend. More

Easy as 1, 2, 3 My family now own 3 Mercedes that we have purchased from this dealership (GLC 300, C300, and now CLS550). Ernie Dubus has been our salesman on everyo My family now own 3 Mercedes that we have purchased from this dealership (GLC 300, C300, and now CLS550). Ernie Dubus has been our salesman on everyone of them, his expertise and style is what we enjoy most (and of course his fairness in the deals is unmeasurable). Don’t waste your time with other dealerships, Mercedes Benz of Metairie has you covered. Easy as 1, 2, 3... More

Everhting you Expected From the Service Manager to my Salespersons to my Service person I am always pleased at Mercedes Benz New Orleans. I am always treated like a valued From the Service Manager to my Salespersons to my Service person I am always pleased at Mercedes Benz New Orleans. I am always treated like a valued customer.. More

Hassle free purchase! Both of the gentlemen that we dealt with were very helpful and knowledgeable of the products. My husband is very busy during the day and doesn’t have Both of the gentlemen that we dealt with were very helpful and knowledgeable of the products. My husband is very busy during the day and doesn’t have a lot of extra time. Will and Steve stayed with us after closing time so that we could complete our purchase. More

My experience with Heba was awesome! She has excellent customer service skills and is very attentive and informative. Heba goes above and beyond for her customers! customer service skills and is very attentive and informative. Heba goes above and beyond for her customers! More

Top Notch! I purchased my first Mercedes 15 years ago. I had the pleasure of meeting a salesman named Harry Anderson. He was by far the most pleasant person I I purchased my first Mercedes 15 years ago. I had the pleasure of meeting a salesman named Harry Anderson. He was by far the most pleasant person I had ever dealt with when purchasing a car. He was extremely informative and patient with me. I bought the E class sedan and fell in love with it. Since that time, I have purchased 3 more Mercedes and ask for Harry every single time. I feel comfortable with him and trust him completely. The staff is so friendly and I feel so comfortable when I walk in, the building is so clean, the service department is on top of everything, I just love going there. I have loved every one of my purchases but the one I recently purchased is unbelievable. Mercedes just keeps getting better and better. The GLC 300 is incredible. I absolutely love it. I was recently in an accident with my third Mercedes. A man fell asleep at the wheel and hit me from behind while I was stopped at a red light. He hit me going 40 mph. If you would see the pictures, you would want to be in a Mercedes too. This is the reason why I keep going back. Quality, strong, dependable and tons of great features. Highly recommend, so thank you for selling such a great product! More

2020 GLE Due to the production delays and shrouded reasons/events surrounding the delays, MBUSA made this a very trying experience - - one where you simply cou Due to the production delays and shrouded reasons/events surrounding the delays, MBUSA made this a very trying experience - - one where you simply could not find answers to begin to guess when the vehicle would arrive. My vehicle arrived 7 months after it was ordered. Jeanne worked tirelessly to stay on top of the delays and try to help me get information. Without Jeanne and all of her efforts and attention (and an offer from MBUSA), I would have purchased another make of car in May/June. I very much appreciate Jeanne and the dealership for accommodating me for the inconveniences associated with the delays in the rollout of the 2020 GLE. They have gone above and beyond and have demonstrated their commitment to customer service and satisfaction. Many thanks. More