Mercedes Benz of New Orleans

Steven Bui is an excellent salesman, knows the product well, and was very helpful in locating the car we bought which had to be transported from out of state to N.O. dealership. He has gone out of his way well, and was very helpful in locating the car we bought which had to be transported from out of state to N.O. dealership. He has gone out of his way showing us all the features the car has and how to set up some of the radio and phone favorite settings. Thanks Steven B! More

Stephen M was very helpful in my car buying experience. He guided me towards a truly better car for the money and helped set up the car’s computer settings. Also thank you to the Benson Mercedes dealership He guided me towards a truly better car for the money and helped set up the car’s computer settings. Also thank you to the Benson Mercedes dealership for refusing to participating in price gauging aka “market adjustments” after the pandemic. More

Warren took his time going over all the features with the vehicle. He is very knowledgeable and pleasant to work with. vehicle. He is very knowledgeable and pleasant to work with. More

Let me start off by saying the Salesman was Great to deal with. The Buying experience was fairly smooth and they were helpful. My Issue's were after the sale. 5 days after we bought this car there were two m with. The Buying experience was fairly smooth and they were helpful. My Issue's were after the sale. 5 days after we bought this car there were two major Issues. Both have TSB's out on them. Now to be fair, Its possible and maybe probable that the Coolant Temp Sensor just happen to fail after we bought it and that was just unlucky for us. However, The "Shift to Park" defect is another story. They had this car for sale for over 4 months. I don't believe that they did not see any signs of this over the 4 months they had it. We have owned this car for 8 days now. We really Hope this string of Breakdowns dose not continue. More

easy and quick transaction,he took his time with me and went over everything, nice guy. went over everything, nice guy. More

The salesman Anand did an excellent job but the service department lied and told me I needed a new battery that would be over 400 dollars. I decided to pick the car up and have someone change the battery department lied and told me I needed a new battery that would be over 400 dollars. I decided to pick the car up and have someone change the battery but come to find out there was NOTHING wrong with my battery. They were literally trying to rip me off because I'm a female. Never again, I will not be going back. More

Austin was great and a very nice guy. He took his time with me and went over everything I needed to know about my CLS450. The buying experience went well and Austin even delivered my be He took his time with me and went over everything I needed to know about my CLS450. The buying experience went well and Austin even delivered my beautiful new car to my home in Mobile Al More

Jabari Brown really went the extra mile to ensure I was satisfied with my decision. satisfied with my decision. More

Miss lead information and do not like to correct it. Wednesday gets funded they’ll get the car out they don’t care about the customer. Wednesday gets funded they’ll get the car out they don’t care about the customer. More

Very knowledgeable and courteous staff. The car I bought is an excellent product. I'm very pleased with the overall experience. The car I bought is an excellent product. I'm very pleased with the overall experience. More