Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Very good cooperative service. I found that everyone I dealt with at this Agency was cooperative, patient and willing to help me when I had questions about the car I purchased.. I found that everyone I dealt with at this Agency was cooperative, patient and willing to help me when I had questions about the car I purchased.. More
Outstanding communication and consultation We purchased our car from MBof NO over the phone from Texas. I was very impressed with the level of communication and consultation we received from Ja We purchased our car from MBof NO over the phone from Texas. I was very impressed with the level of communication and consultation we received from Jason and team. More
Stephen MacDonald was extremely helpful. I was extremely happy with my salesperson--Stephen MacDonald. He was very kind, knowledgeable, and helpful. A true professional. The car I purchased i I was extremely happy with my salesperson--Stephen MacDonald. He was very kind, knowledgeable, and helpful. A true professional. The car I purchased is beautiful, and I'm very happy with it. More
Friendly, courteous and competent staff. I went there for a car for my daughter who will be graduating high school and not only did I get an affordable vehicle Heba and Jason made sure the car was safe and r a car for my daughter who will be graduating high school and not only did I get an affordable vehicle Heba and Jason made sure the car was safe and reliable. More
Stephen was remarkable from our first introduction. Hey is very professional, courteous and very knowledgeable about all of the cars we were in search of. He went above and beyond to make sure that I was h is very professional, courteous and very knowledgeable about all of the cars we were in search of. He went above and beyond to make sure that I was happy, Which proved to me that he wanted our business. I was very impressed with the service and professionalism we received. We will definitely be back. More
Fantastic Very easy to negotiate with. Stephen identified what I was looking for and found it for my second visit. They did forget a few things while prepping m Very easy to negotiate with. Stephen identified what I was looking for and found it for my second visit. They did forget a few things while prepping my new car for me to pick up. More
Excellent Dealership and Salesman I was very impressed with Warren Purvis, my salesman, who took almost a half day for me to finally pick out the vehicle I wanted. He was very knowl I was very impressed with Warren Purvis, my salesman, who took almost a half day for me to finally pick out the vehicle I wanted. He was very knowledgeable, extremely polite and courteous and answered all my questions clearly and succinctly. I highly recommend Warren Purvis and Mercedes-Benz of New Orleans. More
Overall nice experience. I only write this as constructive criticism as all other aspects of the sale were excellent. The detail crew needs training. I purchased a very exp I only write this as constructive criticism as all other aspects of the sale were excellent. The detail crew needs training. I purchased a very expensive black car that was completely scratched up. It was obvious that the crew used dirty rags and improper wash techniques to clean a $150k car. It cost me 2 days of paint correction to get the paint issues sorted but now the car is beautiful. Please invest some time properly training your detail crew. It makes a big difference in the quality of your vehicle deliveries. More
Anas was very professional & very knowledgable about the vehicle I was interested in. He was very helpful and answered all my questions & concerns. Well done. vehicle I was interested in. He was very helpful and answered all my questions & concerns. Well done. More
Anthony Ngo was very knowledgeable and patient. He was kind and and extended the best customer service overall. He took the time to ensure I knew my the function and features of my car before leaving the kind and and extended the best customer service overall. He took the time to ensure I knew my the function and features of my car before leaving the lot. More