Mercedes Benz of New Orleans

Mr. Singleton was amazing, he was able to find me just what I wanted, Mr. Russ was very knowledgeable. Mr. Moret outstanding. best team ever! what I wanted, Mr. Russ was very knowledgeable. Mr. Moret outstanding. best team ever! More

Dealership is the best! Very professional staff, additionally there are so many car options available for purchase, BUT no incentives on top tier cars unfortunately. additionally there are so many car options available for purchase, BUT no incentives on top tier cars unfortunately. More

I purchased the lease vehicle because I loved the ca. I would think that the service warranty, factory warranty, and run flat tire warranty would have been included. The Mercedes list price was 38 K and would think that the service warranty, factory warranty, and run flat tire warranty would have been included. The Mercedes list price was 38 K and with taxes and warranties; totaling approximately 48K. I later received an email from carfax with a listed the buyout of 31K. I am extremely disappointed with the negotiation. Great LOSS for me. Great WIN for Mercedes. More

I have been a loyal fan of Mercedes Benz...and cant say enough about Harry Anderson...his calm demeanor...his knowledge of cars...and his personalized service made this journey manageable. In fact...my goo enough about Harry Anderson...his calm demeanor...his knowledge of cars...and his personalized service made this journey manageable. In fact...my good friends after seeing my new GLB...headed to Harry and bought one 2 days later!!! More

Buying experience was great! Was not impressed with the detailed job on the car. Looked like it was done in a hurry. Spots on dash. detailed job on the car. Looked like it was done in a hurry. Spots on dash. More

Didn’t give the 1000 discounts from the ad I brought in took 5 hrs and it was intentional and charged 4000 for warranty which I wanted them to pay half of and they made payment in 6 years when I said 5. Al took 5 hrs and it was intentional and charged 4000 for warranty which I wanted them to pay half of and they made payment in 6 years when I said 5. Also was told I would get some party gifts which I did not get. Also an email came to me via them to ask and I told them no gifts and . Car has a chip in windshield .... and no response or help to resold it. They got my $$$and intentionality had me there for hours. I feel a but scammed More

I was a little hesitant at first, being that I am of color, and we are sometimes deemed less fortunate. But Mike made us feel comfortable and I thank him for that. color, and we are sometimes deemed less fortunate. But Mike made us feel comfortable and I thank him for that. More

Excellent service excellent salesman very professional and friendly great staff I would definitely recommend them to all who ask. Your dealership is an asset due to the professional traits of Warren Purv and friendly great staff I would definitely recommend them to all who ask. Your dealership is an asset due to the professional traits of Warren Purvis More

Ernie was great, everyone was very helpful & friendly! Had a great experience buying from Mr Ernie!! Love Love my GLC300, it has everything imaginable in it! Had a great experience buying from Mr Ernie!! Love Love my GLC300, it has everything imaginable in it! More

Extremely disappointed with finance department. I Advised Steve wanted chase loan solely. Due to fact I bank with chase. Loan was denied due to loan request being more than blue book value of vehicle Advised Steve wanted chase loan solely. Due to fact I bank with chase. Loan was denied due to loan request being more than blue book value of vehicle. Many banks were contacted regarding a loan request from me. Which I did not realize at the time. All requests were denied and I have excellent credit. Still receiving bank denial explanations. Not happy at all with this situation. Eventually paid by check for vehicle. More