Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,325 reviews
Mr. Singleton provides excellent customer service and follow up. Mr. Vick was professional, and knowledgeable. Overall, they both made for an excellent purchasing experience. I would definitely recommend follow up. Mr. Vick was professional, and knowledgeable. Overall, they both made for an excellent purchasing experience. I would definitely recommend. More
Stephen is the best sales person in the company. He is a true asset to the organization. I have purchased approx. 15 vehicles from him. true asset to the organization. I have purchased approx. 15 vehicles from him. More
Steve McDonald was great. Answered every question and was patient as could be. Will refer friends to go and see him. Went way above and beyond. was patient as could be. Will refer friends to go and see him. Went way above and beyond. More
Sales rep- Steve McDonald was waiting for me at the appointed time and was ready to service me. I am very satisfied with the service and attention I receive at Mbofno appointed time and was ready to service me. I am very satisfied with the service and attention I receive at Mbofno More
Mr. Warren Purvis was an excellent salesman, and delivered with satisfaction. He was also real knowledgable of the car, as a matter of fact I came in to look at a 2017 and rolled off the lot in a 20 delivered with satisfaction. He was also real knowledgable of the car, as a matter of fact I came in to look at a 2017 and rolled off the lot in a 2020. More
I am an existing customer with Metairie office and visited the office for the second time today to maybe purchase a GLE 350 2021. I went through some preliminary numbers with Ernie today and was not h visited the office for the second time today to maybe purchase a GLE 350 2021. I went through some preliminary numbers with Ernie today and was not happy with the price they offered me. During our conversation Ernie asked if I Like to see the sales manager to see if he will consider a price reduction and my answer was yes. Ernie then called Danny and told him” customer wants a reduction of x amount you don’t do that do you? Danny loudly said no and didn’t even bother to come meet with us. I think they were both unprofessional especially Danny the sales manager refusing to come and visit a customer who is about to spend $65000 on a car. And guess what I did get a much better offer from North Shore dealers and I am scheduled to meet them on Saturday to go through the process. Job well done Danny you lost me and my friends as customers. I believe Gail Benson will be proud of you. More
Warren was knowledgable about the vehicle we we were interested in. He was professional and attentive to our needs. I would recommend the dealership and Warren to friends and family. interested in. He was professional and attentive to our needs. I would recommend the dealership and Warren to friends and family. More
I WAS VERY HAPPY TO DO BUSINESS WITH MY LOCAL DEALER! THEY WERE VERY PROFESSIONAL AND WAS EASY TO DO BUSINESS WITH, I HAVE ALWAYS SHOPPED THERE AND WILL CONTINUE TO DO SO!!! THEY WERE VERY PROFESSIONAL AND WAS EASY TO DO BUSINESS WITH, I HAVE ALWAYS SHOPPED THERE AND WILL CONTINUE TO DO SO!!! More
Very welcoming! Warren and Vic were amazing they worked really hard on getting me the best deal on the car of my dreams! I love them! really hard on getting me the best deal on the car of my dreams! I love them! More