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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
November 19, 2020
Good service, quality and friendly people! full recommended, Heba and Abraham Aguirre did a great job, The salesman is very knowledgeable and approachable. This was the easiest car buying experienc recommended, Heba and Abraham Aguirre did a great job, The salesman is very knowledgeable and approachable. This was the easiest car buying experience ever. More
by ZELAYAOSCARE
Verified CustomerEmployees Worked With
Abraham Aguirre , Heba Awawda
November 18, 2020
Heba, did a great job so much so that my sister is coming to purchase a car from her. I love the car and she did a great job locating exactly what I wanted. to purchase a car from her. I love the car and she did a great job locating exactly what I wanted. More
by sonjiajoseph
Employees Worked With
Heba Awawda
November 17, 2020
Big shout to Jason, Dennis and Vic. Jason found the exact car I wanted. I love my car. They have me Exceptional customer service, kept me updated and super responsive. It was a pleasant experience. exact car I wanted. I love my car. They have me Exceptional customer service, kept me updated and super responsive. It was a pleasant experience. More
by ATDOWDLE
November 17, 2020
Herbert understood what we were looking for and gave us great options to choose from. Process was much smoother than anticipated. Wonderful experience as always. great options to choose from. Process was much smoother than anticipated. Wonderful experience as always. More
by donna.exnicios
Employees Worked With
November 17, 2020
Me and my wife had a great time at the dealership picking the new car good sale person and lots of people wanting to help the new car good sale person and lots of people wanting to help More
by GERALDTURNER29
November 17, 2020
A big "Thank You" to Ernie for being friendly, knowledgeable, and professional. It is what I expected when visiting thew Mercedes Benz.of New Orleans dealership. knowledgeable, and professional. It is what I expected when visiting thew Mercedes Benz.of New Orleans dealership. More
by ECARRAU
November 13, 2020
The best service I have ever experienced. Everyone was respectful, pleasant, and professional. The salesman is very knowledgeable and approachable. This was the easiest car buying experience ever. respectful, pleasant, and professional. The salesman is very knowledgeable and approachable. This was the easiest car buying experience ever. More
by zhall1
November 12, 2020
My experience was a total blast. I enjoyed most of all, the interaction with Warren Purvis. He was professional, witty and friendly. Never felt pressured...I would certainly recommend Warren and this deal the interaction with Warren Purvis. He was professional, witty and friendly. Never felt pressured...I would certainly recommend Warren and this dealership to friends and family. More
by Norma Bridges
Employees Worked With
November 11, 2020
My experience was everything I imagined it to be. Warren was so very helpful and while very professional delivered information in a way to make you feel very comfortable. Thank you for everything! was so very helpful and while very professional delivered information in a way to make you feel very comfortable. Thank you for everything! More
by smederos
November 10, 2020
Very professional with Ernest and also the finance manager! The whole experience was great! Very satisfied and how Ernest took the time to explain everything about the vehicle in depth! Thanks manager! The whole experience was great! Very satisfied and how Ernest took the time to explain everything about the vehicle in depth! Thanks More
by RZIMMERMAN3
