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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
Verified Customer
December 14, 2020
Salesman (Singleton) was excellent, knowledgeable professional and personable. The best thing we especially liked was the no BS on the deal. I would recommend this dealership. professional and personable. The best thing we especially liked was the no BS on the deal. I would recommend this dealership. More
by MIKEOSTRICK
Employees Worked With
December 12, 2020
We was well pleased with ours experience at Metairie location, Mr Warren did a fantastic job very knowledgeable of these Mercedes . He made it easy for us to choose, This was our first time buying a M location, Mr Warren did a fantastic job very knowledgeable of these Mercedes . He made it easy for us to choose, This was our first time buying a Mercedes and we love it ! Thank you More
by two40cal
December 08, 2020
Salesman Michael Williams is the entire reason why we purchased our beautiful car. He is the embodiment of professional and made us feel like family! purchased our beautiful car. He is the embodiment of professional and made us feel like family! More
by KeriWilleverStMartin
Employees Worked With
December 03, 2020
Salesman, Ernie Debus, was 100% ready for delivery to me and the car was immaculate. Paper work was easy. Ernie outlined the new,changed features of the car compared to my 2017 and I was good to go, and the car was immaculate. Paper work was easy. Ernie outlined the new,changed features of the car compared to my 2017 and I was good to go, More
by richhelmer
December 02, 2020
Harry Anderson was so friendly and helpful! Made my experience so special!! He went well above and beyond what I expected when purchasing a vehicle. experience so special!! He went well above and beyond what I expected when purchasing a vehicle. More
by barbara21
Employees Worked With
December 02, 2020
Michael Williams and Vic Jones demonstrated impeccable customer service. My husband and I were extremely satisfied! We got just what we were looking for. Thanks guys! customer service. My husband and I were extremely satisfied! We got just what we were looking for. Thanks guys! More
by vroyal00
December 02, 2020
Excellent personalized service provided by Stephen Macdonald in locating and delivering a vehicle with the requested options within the specified time frame to meet lease renewal in a timely manner. Macdonald in locating and delivering a vehicle with the requested options within the specified time frame to meet lease renewal in a timely manner. More
by CGSTOLZ
Employees Worked With
December 01, 2020
Great service. Selection was fine. The store was very clean. The service area is also well kept. Service advisor, Robert Taylor, is very good to work with. He keeps you informed. clean. The service area is also well kept. Service advisor, Robert Taylor, is very good to work with. He keeps you informed. More
by RRAMELLI
November 27, 2020
All staffs are polite and friendly. Purchase processing was nice and smooth even financial department too. I want to recommend this dealership to all my friends. was nice and smooth even financial department too. I want to recommend this dealership to all my friends. More
by SGGRACE
Employees Worked With
