Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Jeannie and Jason were very helpful and the experience Jeannie and Jason were very helpful and the experience for out of state sale was wonderful and the purchase process was so easy for super car purchas Jeannie and Jason were very helpful and the experience for out of state sale was wonderful and the purchase process was so easy for super car purchase. More
Excellent experience! Mr. Dennis was such a pleasure and I love my new car!! Definitely going back to him when I need a new one I love my new car!! Definitely going back to him when I need a new one More
Friendly and low pressure sales. Michael is very thorough with his explanation of the vehicle’s features. Will Russ made the actual purchase process a breeze. thorough with his explanation of the vehicle’s features. Will Russ made the actual purchase process a breeze. More
When we got to the veterans dealership in Metaire Lousiana, we met with the sales representative Herbert. We have been dealing with Herbert at least for the past 7 years. His mannerisms was very aw Lousiana, we met with the sales representative Herbert. We have been dealing with Herbert at least for the past 7 years. His mannerisms was very awful, disrespectful and rude to me. I told him that I was interested in a brilliant blue GLE350 2021. He did not even want to check in this matter. He immediately told us the only color they had was what was on the parking lot. Than when we did do a test drive he showed me how to parallel park automatically. When I asked him to show me again second time. He told me he did not have the time to show me. He has other clients to see!!! I asked Herbert who am I, am I not a client? My husband were wanting to purchase a $70,000.00 and this is how I was treated. His behavior was deplorable. I do have an accent, I am not originally from New Orleans, but I’ve been living here for 30 years. Maybe Herbert thought I was okay to treat women in this manner especially women like me. More
I had an awesome experience with the sales team. There were Great!! Ask for Ernie and Clay. Also the receptionist were always friendly and welcoming. were Great!! Ask for Ernie and Clay. Also the receptionist were always friendly and welcoming. More
Everything was great until the engine light came on, on a brand new 2021 car yes they fixed the problem but I wasn’t satisfied because I needed a car that I just bought to be serviced I would have rather one brand new 2021 car yes they fixed the problem but I wasn’t satisfied because I needed a car that I just bought to be serviced I would have rather one without any service needs and they were unable to grant that request why I have no idea I only drive the car twice at this point More
Mr MacDonald was very informative and accommodating. He really helped a great deal with my options, concerns, and questions. He made my experience a pleasant one. really helped a great deal with my options, concerns, and questions. He made my experience a pleasant one. More
My salesman was great. Very professional and prompt to respond . He explained the different features of the vehicle and how to operate them. He was attentive when I did have a question and he made sure I respond . He explained the different features of the vehicle and how to operate them. He was attentive when I did have a question and he made sure I understood what he was explaining. I have already referred the dealership as well as Ana’s as the person to contact there. More
Ernie is always great to work with! He’s pleasant and knows his stuff!! He’s an honest man and treats you like family!! Great job!!!!!! knows his stuff!! He’s an honest man and treats you like family!! Great job!!!!!! More
The dealership was awesome...if you are looking for an outstanding dealership this is the place. Our Salesman, Herbert Singleton is the best will always be thankful to him for his knowledge on selling car outstanding dealership this is the place. Our Salesman, Herbert Singleton is the best will always be thankful to him for his knowledge on selling cars. I will definitely recommend this dealership and Salesman Herbert Singleton to friends and family. I am so Thankful To God And His Son Jesus For Such An Amazing Blessing. More