Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Great experience from start to finish. Mr. Anderson and Mr. Russ were very knowledgeable and helpful as was everyone I came in contact with. Thanks Mr. Russ were very knowledgeable and helpful as was everyone I came in contact with. Thanks More
I came in with no appointment. It made no difference. We received excellent service through the entire process. Stephen treated us like he knew us. received excellent service through the entire process. Stephen treated us like he knew us. More
Ernie Debus has a wealth of knowledge about Mercedes. Discussing the performance, features and engineering goes beyond sales with Ernie. It's as though you are speaking with the engineer who designed the Discussing the performance, features and engineering goes beyond sales with Ernie. It's as though you are speaking with the engineer who designed the car. Zero pressure! More
When we arrived on January 9th everyone was very nice to us. The service manager showed us around the shop and answered every question we had. Denise helped out with all other questions that we needed. He s us. The service manager showed us around the shop and answered every question we had. Denise helped out with all other questions that we needed. He showed me everything about the car we purchased More
Everyone was extremely pleasant and professional. They were very busy yet spent whatever amount of time was necessary to answer all of our questions. I would recommend this dealership to Friends and famil were very busy yet spent whatever amount of time was necessary to answer all of our questions. I would recommend this dealership to Friends and family. More
Very friendly and nice to work with. My experience with them is excellent. Michael William is excellent sales man, go look for him when you try to buy a car. them is excellent. Michael William is excellent sales man, go look for him when you try to buy a car. More
My experience at Mercedes Benz with Mr.Lee was Amazing. He was very Informative and the deal was sealed within a hour or two of our arrival. My family definitely will be seeking his services in the Future He was very Informative and the deal was sealed within a hour or two of our arrival. My family definitely will be seeking his services in the Future !!!!!!! More
Expected more from a Mercedes dealer. As in someone staying 30 mins late to deliver my car instead of leaving the keys in it out in the parking lot. I was able to get the out the door price done over t staying 30 mins late to deliver my car instead of leaving the keys in it out in the parking lot. I was able to get the out the door price done over the phone before coming though, which is a plus for me. More
Herbert was very professional, knowledgeable, and helpful in our process selecting a vehicle. Very good customer service an a pleasure working with. Would highly recommend Herbert. in our process selecting a vehicle. Very good customer service an a pleasure working with. Would highly recommend Herbert. More
Excellent salesmanship and very thorough in showing me the features of my new vehicle. Thank you for a great experience! I know I made the right choice. the features of my new vehicle. Thank you for a great experience! I know I made the right choice. More