Mercedes Benz of New Orleans

The entire staff and process is incredible. This is my 2nd vehicle with this dealership in three years and I am always satisfied. Amazing experience. Everyone always goes above and beyond to get me in the 2nd vehicle with this dealership in three years and I am always satisfied. Amazing experience. Everyone always goes above and beyond to get me in the vehicle I want at an unbelievable price. Harry Anderson was an excellent salesman. Will Russ in finance was fantastic and very thorough with an excellent personality. Clay Moret had answers and solutions for us within minutes. More

Dealership failed to deliver required handicapped license plate rendering the vehicle useless to this family. We can't go anywhere without the handicapped plate since we cannot park and go in. Calls to deal plate rendering the vehicle useless to this family. We can't go anywhere without the handicapped plate since we cannot park and go in. Calls to dealership have gone unheeded for three days. More

My salesmen went above and beyond to get me the car i wanted. He kept in touch with me and communicated the process until i received my new car. It is my 5th care with him and have had no issues with any wanted. He kept in touch with me and communicated the process until i received my new car. It is my 5th care with him and have had no issues with any of them. More

My sale men was good he made sure I was well taken care of the whole time I was there , I really felt comfortable ,thanks a lot of the whole time I was there , I really felt comfortable ,thanks a lot More

Jeanne Fitzgerald is the most considerate car saleswoman on planet. We adore her. She knows our needs & goes above & beyond to make sure we are happy & well taken care of. Its yhe utmost in customer service on planet. We adore her. She knows our needs & goes above & beyond to make sure we are happy & well taken care of. Its yhe utmost in customer service. Probably the main reason we returned for a second Mercedes. More

I walked into the Mercedes-Benz of New Orleans just to take a look at the 3rd vehicle on my consideration list in order to finalize my vehicle purchase. At this time, I already have an SUV in mind from an take a look at the 3rd vehicle on my consideration list in order to finalize my vehicle purchase. At this time, I already have an SUV in mind from another brand that I thought I wanted. But working with Mark was such an absolute joy and pleasure. He listened to my needs, he was very knowledgeable about the product, very detail oriented, he answered all my questions, he provided me several options to consider, he was very patient with me, very genuine, very friendly, he went above and beyond during this entire process and most importantly, his excellent and unparalleled customer service was something that I haven’t experienced before when buying a vehicle.I also would like to note that the dealership customer buying experience as a whole was also amazing. Needless to say, I purchased the vehicle from Mark and I’m so happy with my decision. Lastly, before picking up the vehicle, he ensured that it was impeccably detailed, spent a lot of time with me going through the vehicle features and options, and again, he went above and beyond providing assistance of transporting the new beauty home. Mark, you are the BEST and AMAZING, and thank you so much for everything. I’m beyond grateful! Mercedes-Benz of New Orleans team, YOU TRULY HAVE A RARE GEM HERE!! More

I had to special order my vehicle and the entire team at Mercedes Benz of New Orleans was great to work with, kept me updated and even stayed late, after normal closing hours, to deliver it to me when arriv Mercedes Benz of New Orleans was great to work with, kept me updated and even stayed late, after normal closing hours, to deliver it to me when arrived at the Dealership late one afternoon. Jason Menesses, Clay Moret and their whole team will take good care of you. I highly recommend them when it’s time for your next vehicle. More

The service at Mercedes Benz is exceptional. I came in and told Jeanne exactly what I was looking for and she found me the perfect match. I am in love with my new vehicle. Jeanne sold me my very first Mer and told Jeanne exactly what I was looking for and she found me the perfect match. I am in love with my new vehicle. Jeanne sold me my very first Mercedes and I’m thrilled she was able to sell me my new one. More

Steve made the buying process really easy and pain free. He was attentive and explained all the features for the car. Steve still checks in on me periodically to make sure everything is ok. Thanks Steve He was attentive and explained all the features for the car. Steve still checks in on me periodically to make sure everything is ok. Thanks Steve More

My daughter was shopping for her first car and was sure she knew what she wanted. Turned out that car was not a good fit because she could not see well over the dash. She was so upset and ready to bolt but she knew what she wanted. Turned out that car was not a good fit because she could not see well over the dash. She was so upset and ready to bolt but Mark spoke kindly, listened patiently, and showed her numerous cars until she found her perfect fit in the Mercedes-Benz C300. I can not thank Mark enough for being there and showing her she was important. Of course, I wanted her in a car with great safety features, low miles and a fair price. Mark managed to find all of this for us. I definitely recommend Mark and Mercedes-Benz of New Orleans if you are in the market for a vehicle. What a pleasure doing business with Mark and all the staff. I’m looking forward to buying myself an SUV from Mark in the near future. More