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Mercedes Benz of New Orleans

Metairie, LA

4.2
1,325 Reviews
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3727 Veterans Memorial Blvd

Metairie, LA

70002

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Showing 1,325 reviews

May 18, 2021

Awesome as always!!! Herbert is the best! A1 service! He found the car I wanted ant it was a match made!!! I’m so excited thank you! More

by angelique1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Excellent initial information On vehicle very smooth purchasing experience and excellent delivery dont need any more words to explain besides meeting you survey require period More

by mjmdas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance, Austin Kemper
May 18, 2021

I wouldn’t buy again. The salesmen lied about the credit score and upcharged big time. This is right before the other salesman came out to inform me that they don’t do switch and bait. Lesson learned! More

by romonce_smith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Monfette
May 18, 2021 -

Mercedes Benz of New Orleans responded

Mr. Smith, thank you for taking the time to post your review. There appears to be some confusion about your credit situation and the price you paid for your vehicle. We do NOT "bait and switch" and definitely do not "up charge" our guests. We would be happy to discuss this in a less open forum to clear up this confusion. Please feel free to come see our General Sales Manager, Jason Menesses, and he will be happy to discuss this with you in person. Phone nor email will work due to The Truth and Lending Act.

May 18, 2021 -

romonce_smith responded

Phone will work

May 18, 2021

I enjoyed working with Warren in purchasing my Mercedes Benz GLC 300 4MATIC Coupe. He was very knowledgeable and professional. It’s a beautiful car. More

by jodyjt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

Used to buy Toyota. Mr Debus is hard to compare to them. It was a pleasure doing business with him, the only thing I regret is not taking my business to Mercedes Benz before. An absolute pleasure to do bus More

by thock69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Debus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

Warren is a very knowledgeable Sales Associate. He was able to explain all of the new latest features that Mercedes added for 2021, which were significant. After Delivery was complete in the back and bef More

by NolaStewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Menesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

This will be the 6th car I have bought or leased at this dealership. Especially Ernie Debus, has made my experience easy and pleasant. But everyone on the staff have been a pleasure to deal with. More

by Dell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Debus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Harry is very helpful. Really really really really really really really really really really really really really really really really really really really really helpful More

by POPS1142
Recommend Dealer
Yes
Employees Worked With
Harry Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

This is my second car purchased in two months through Steve Weigel (sales) and Vic Jone (finance). They are friendly, professional, and knowledgeable about the products. Especially, Steve have been stayi More

by Mr. Li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Weigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Mr Harry Anderson and mr will Russ were very nice,friendly,and helpful they are the main reason I will only deal with Mercedes neworleans More

by faiez2329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Moret
5.0
This rating includes all reviews, with more weight given to recent reviews.
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