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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
June 21, 2021
BJ has helped me many many times since I purchased my GLS 450 a year ago. He always keeps me updated on how everything is going and tries to have my car back to me as quickly as possible. 450 a year ago. He always keeps me updated on how everything is going and tries to have my car back to me as quickly as possible. More
by taracaro
June 20, 2021
Bui was so nice to work with! He kept us informed and had the answers to all of my questions. He got me the car I had my heart set on. the answers to all of my questions. He got me the car I had my heart set on. More
by Alyson St. Germain
Verified CustomerJune 18, 2021
Excellent follow up after initial contact. Ernie Debus contacted us and ask all the proper questions to help us find the car of our dreams. We had been planning this purchase for several years, investig contacted us and ask all the proper questions to help us find the car of our dreams. We had been planning this purchase for several years, investigating numerous potential dealerships. We finally found one and the perfect vehicle at Mercedes-Benz of New Orleans. Why would anyone buy anything other than Mercedes-Benz from Mercedes-Benz of New Orleans?? Thank you to Will Russ, also!!! More
by Clrhaik
June 18, 2021
Awesome experience! If I was still living in the area I would definitely go back. I will definitely refer friends who may be looking to purchase a Benz! would definitely go back. I will definitely refer friends who may be looking to purchase a Benz! More
by spencerm
June 18, 2021
Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV. buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV. More
by cdavidbillings67
Employees Worked With
June 17, 2021
BJ consistently provides excellent customer service! He’s very honest and accommodating to your schedule and time. I will recommend BJ to all Mercedes owners out there! very honest and accommodating to your schedule and time. I will recommend BJ to all Mercedes owners out there! More
by AMG
Employees Worked With
Baldwin "BJ" Bioc
June 16, 2021
Ernie Debus was wonderful to deal with. He was & is always polite, informative , very efficient & pleasant to buy a car through. I am a repeat customer because of the customer service & the product of always polite, informative , very efficient & pleasant to buy a car through. I am a repeat customer because of the customer service & the product of Mercedes is top rated to me! More
by GAWAIND
June 16, 2021
Everyone was friendly and excellent customer service…. Warren did a awesome job.. Looking forward to purchasing another vehicle from him in the future… I am pleased … Warren did a awesome job.. Looking forward to purchasing another vehicle from him in the future… I am pleased … More
by MISSYXOXO39
Employees Worked With
June 14, 2021
I have nothing but positive things to say about this dealership, and Scotty H in particular (so friendly and helpful all the time!). Amazing customer care as well as exemplary service on my Mercedes-Ben dealership, and Scotty H in particular (so friendly and helpful all the time!). Amazing customer care as well as exemplary service on my Mercedes-Benz. Would definitely recommend. More
by Ersavoie
Employees Worked With
Scotty Hutton
June 14, 2021
Scotty was a pleasure to work with. Excellent service with very minimal time without my vehicle. He is very efficient and professional. He is very knowledgeable of my vehicle and even showed me differe with very minimal time without my vehicle. He is very efficient and professional. He is very knowledgeable of my vehicle and even showed me different features that I did not know my car was equipped with. He went above and beyond and made me feel like a valued customer. More
by Ashleigh Gilley
Employees Worked With
Scotty Hutton
