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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
July 16, 2021
The sales team at Mercedes of New Orleans went out of their way to help make my deal work best for me. They were so professional. Mike Williams put up with me and was patient the entire time. their way to help make my deal work best for me. They were so professional. Mike Williams put up with me and was patient the entire time. More
by Kim58
Verified Customer
July 15, 2021
Cancer caused me to sell my Mercedes for a less expensive car. I’ve been waiting for a gap refund 2 months now. Can’t get any help. The money sure would help with the medical bills. Extremely disappointed wi car. I’ve been waiting for a gap refund 2 months now. Can’t get any help. The money sure would help with the medical bills. Extremely disappointed with the management for their lack of assistance & lack of compassion. More
by Nola cry baby
July 13, 2021
Such a great person, informative, and extremely reassuring. BJ is always a phone call or text away. Always going above and beyond to satisfy customers! reassuring. BJ is always a phone call or text away. Always going above and beyond to satisfy customers! More
by RKENYA12
Employees Worked With
Baldwin "BJ" Bioc
July 13, 2021
I already left a review and spoke to someone in regards to the issues I had with the management personnel. Needs customer service improvements. l to the issues I had with the management personnel. Needs customer service improvements. l More
by John.alvarez914
July 12, 2021
Mr. Robert Keogler demonstrated excellent customer service. He communicated effectively via telephone and in-person. Also, Mr. Will Russ assisted with some paperwork and answering some question. Gr service. He communicated effectively via telephone and in-person. Also, Mr. Will Russ assisted with some paperwork and answering some question. Great More
by bryanna0706
July 10, 2021
Harry was great. The car is in great shape and the price was fair. Ill be back!! I only wish they knew a little more about the car's features. was fair. Ill be back!! I only wish they knew a little more about the car's features. More
by Vsaelejr
Employees Worked With
July 09, 2021
My experience at Mercedes Benz of New Orleans was great. The salesman warren Purvis was very professional and friendly. He made sure we were comfortable with our experience. I would recommend my friends and The salesman warren Purvis was very professional and friendly. He made sure we were comfortable with our experience. I would recommend my friends and family to visit this place and ask for warren Purvis. More
by waller_patricia
July 04, 2021
Stephen McDonald was very professional courteous and accommodating. With such a shortage in the market, he went above and beyond to find the right vehicle. accommodating. With such a shortage in the market, he went above and beyond to find the right vehicle. More
by SWK
Employees Worked With
July 03, 2021
I love Mercedes Benz & I would like to deal with u guy’s a long time from now& I will tell my friends to come there a long time from now& I will tell my friends to come there More
by tguy6729
Employees Worked With
July 02, 2021
