Mercedes Benz of New Orleans

We purchased vehicle at end of lease.We are very pleased We purchased vehicle at end of lease. We are very pleased With the purchase and the sale. We also purchased extended warranty. Pleased with proce We purchased vehicle at end of lease. We are very pleased With the purchase and the sale. We also purchased extended warranty. Pleased with process. More

The salesperson Jeannie Fitzgerald was superb. The finance executive,Vic Jones was terrible. He does not return phone calls and I told Miss Fitzgerald that I don’t want to deal with him again. finance executive,Vic Jones was terrible. He does not return phone calls and I told Miss Fitzgerald that I don’t want to deal with him again. More

Mark was absolutely amazing. He was friendly, time efficient, and really sets a great vibe for anyone who walks through your doors.I am so happy with my new car. efficient, and really sets a great vibe for anyone who walks through your doors.I am so happy with my new car. More

I always enjoy working with Stephen. He's very professional and cares about my satisfaction with my purchase and ongoing care of my car. This is my second Mercedes and I've purchased both through professional and cares about my satisfaction with my purchase and ongoing care of my car. This is my second Mercedes and I've purchased both through Stephen. More

Just purchased, I realized your service is horrible. Even a simple oil change takes 3hrs. Yikes!!! Shisters salesmen.. Purchased car 38k was told at the point of sales, when car hits 40k needs $2500 worth of a simple oil change takes 3hrs. Yikes!!! Shisters salesmen.. Purchased car 38k was told at the point of sales, when car hits 40k needs $2500 worth of service. xxx!! If I add 2k miles I have come up with $2500. Just purchased at $50k!! This Same car same price only 22k miles located in Lafayette. I wish I never purchased!! Selling as quick as possible. Parked! in driveway. Riding my bike to work.. Asked your salesmen for a payout now. I work in a hospital, other employees curious about my purchased. NEVER BUY Mercedes from a New Orleans dealership. Told them Lexus would be better. More

If I could rate 0 stars I would. I purchased a 2018 Maybach for $114,000 with only 7,000 miles, a Mercedes Benz Pre-Owned "certified" car. The car was shipped and delivered with 3 damaged wheels, filth Maybach for $114,000 with only 7,000 miles, a Mercedes Benz Pre-Owned "certified" car. The car was shipped and delivered with 3 damaged wheels, filthy interior, worn and frayed floor mats and body damage. I was offered a new set of floor mats! More

Excellent service and friendliness. Especially sales representative Erne Debus very nice personality, helped a lot for selection. Keeps me update and follow up of progress. representative Erne Debus very nice personality, helped a lot for selection. Keeps me update and follow up of progress. More

My visit here was just amazing. Warren totally met all my needs! Arrived at dealership just to look around and I fell in love with my truck!! I would indeed recommend anyone here! needs! Arrived at dealership just to look around and I fell in love with my truck!! I would indeed recommend anyone here! More

Harry Anderson is always available and helpful. I've worked with him on numerous occasions. He's my go to guy at Mercedes. Thanks again Harry. worked with him on numerous occasions. He's my go to guy at Mercedes. Thanks again Harry. More

Excellent service, no pressure, honest transaction , Ernie is a great salesman and gave us a good honest deal. Highly recommend him and the entire dealership Ernie is a great salesman and gave us a good honest deal. Highly recommend him and the entire dealership More