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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
November 14, 2021
Once we made the deal, everyone was focused appropriately on getting our new car ready to go on getting our new car ready to go More
by kerijosmom
Verified Customer
November 13, 2021
Best car buying experience I ever had. Bought a BMW about a year ago and had to beg for floor mats. Mercedes Benz of New Orleans is awesome!!! a year ago and had to beg for floor mats. Mercedes Benz of New Orleans is awesome!!! More
by stdollard1080
November 10, 2021
Fantastic transaction. Highly recommend this dealership and salesperson. I am adding extra words because this stupid form would not let me submit anything less. and salesperson. I am adding extra words because this stupid form would not let me submit anything less. More
by dm0
Employees Worked With
November 10, 2021
An absolutely pleasure doing business with Mercedes Benz of New Orleans! I first started looking at a 2022 C-Class, then a 2022 E 350, and then I finally picked a 2022 GLE 350. I was able to customize and p of New Orleans! I first started looking at a 2022 C-Class, then a 2022 E 350, and then I finally picked a 2022 GLE 350. I was able to customize and place my order for my vehicle in August and it came in the first week of November. Ernie Debus was truly a fantastic salesperson! I would highly recommend anyone to go see him for a true first class experience! More
by KCWUERTZ
November 07, 2021
The best customer service experience I had with any car dealership I’ve worked with. dealership I’ve worked with. More
by KJOHNSON1004
November 03, 2021
Excellent services and willing to help out in any way . I would recommend this dealership to everyone . would recommend this dealership to everyone . More
by loftonc
November 02, 2021
The dealership was wonderful, my salesman was Herbert Singleton, he was exceptional with explaining the value of the vehicle I was purchasing and going the extra mile of making sure everything was as pro Singleton, he was exceptional with explaining the value of the vehicle I was purchasing and going the extra mile of making sure everything was as promise with the car. Thank you very much Mr. Singleton!!! More
by daintryconerly
Employees Worked With
November 02, 2021
Awesome experience. My vehicle came earlier than expected. Mike was really good at showing me how to operate my car. expected. Mike was really good at showing me how to operate my car. More
by MANNOLOVEUS
Employees Worked With
November 02, 2021
My trade in experience was dreadful. The interior of my new car was not as I ordered. I feel like I was taken advantage of. new car was not as I ordered. I feel like I was taken advantage of. More
by APERCYDOG
