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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
January 19, 2022
The dealership experience was AWESOME. I was pleased from the moment I walked into the door. the moment I walked into the door. More
by FOODPORN2016
Verified Customer
January 19, 2022
Our sales person Harry was good. But the rest of the experience wasn’t that good. Dishonest. Dealership lied about my car being detailed when it wasn’t. experience wasn’t that good. Dishonest. Dealership lied about my car being detailed when it wasn’t. More
by Thankyou
January 19, 2022
I really appreciate the personal attention given by Jeanne my sales person plus the positive attitude and assistance of both Scott and Richard in the service department Jeanne my sales person plus the positive attitude and assistance of both Scott and Richard in the service department More
by JALBUM
Employees Worked With
Other Employees :
Scotty Hutton
January 18, 2022
This was my 1st purchase from Mercedes and because of Jeannie I will be back! Such a breath of fresh air in car buying. Jeannie I will be back! Such a breath of fresh air in car buying. More
by DANAJUNEAU13
Employees Worked With
January 18, 2022
So impressed by the entire process here. From the initial discussions, to ordering, to arrival and pickup - Austin was so helpful in facilitating everything and truly paid attention to what I was looking for discussions, to ordering, to arrival and pickup - Austin was so helpful in facilitating everything and truly paid attention to what I was looking for in a new car purchase. The whole experience was unmatched as far as customer service (and I love my new car!) More
by MKINLE1
Employees Worked With
Austin Kemper
January 18, 2022
Jeanene made the process seamless. The best service that can be offered. I walked in and out with my car. can be offered. I walked in and out with my car. More
by Ashleytrobinson
Employees Worked With
January 15, 2022
The Sales team was great and really paid attention to my needs. My salesman Stephen personally delivered the vehicle to my house to help me surprise my wife for Christmas! She’s loves the vehicle! Thanks! needs. My salesman Stephen personally delivered the vehicle to my house to help me surprise my wife for Christmas! She’s loves the vehicle! Thanks! More
by smcolin1
January 12, 2022
Everyone there was amazing. A special thanks to Mr. Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can’t say enough about the three gentlemen that helped me except for the fact that they were absolute angels, definitely God sent. Because of them, I will tell everyone where to go, and I’m certain I’ll be back! :) More
by P
Employees Worked With
Other Employees :
Austin Kemper
January 11, 2022
A real satisfying experience my salesman could not have been any better than I expected been any better than I expected More
by Barry
Employees Worked With
January 07, 2022
I was impressed with my car and my salesman was very nice and knowledgeable. My finance was as well. and knowledgeable. My finance was as well. More
by JOYFOSTER60
