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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
April 02, 2022
Dealership was very clean and inviting, salesperson was extremely helpful and polite. The process could have gone a little quicker than it did but sometimes those things take longer than expected. extremely helpful and polite. The process could have gone a little quicker than it did but sometimes those things take longer than expected. More
by BMCCUEN
Verified CustomerEmployees Worked With
Austin Kemper
April 02, 2022
The dealership was awesome. Everyone was welcoming and friendly. If I had a question they would always respond in a timely manner. Everyone was welcoming and friendly. If I had a question they would always respond in a timely manner. More
by jaderchampagne
March 30, 2022
Jeannie Fitzgerald is an exceptional sales representative. She followed me closely throughout my ownership of my first car and she was with me as I purchased my 2022 GLA. I am very satisfied representative. She followed me closely throughout my ownership of my first car and she was with me as I purchased my 2022 GLA. I am very satisfied with Mercedes-Benz of New Orleans. More
by MELIEMD
Employees Worked With
March 26, 2022
Great care and customer service. Really enjoyed the staff and the time they took to help us get the best car Really enjoyed the staff and the time they took to help us get the best car More
by sidpurii
Employees Worked With
March 25, 2022
Excellent, from the Sales Person all the way to Final financing and Purchase, plys Car Instructions financing and Purchase, plys Car Instructions More
by sam.zurik
March 17, 2022
Steven Bui made the experience pleasant. We were a faithful BMW consumer but was impressed with the Mercedes GLC 300 AMG performance and outstanding body style. Mercedes Benson New Orleans i We were a faithful BMW consumer but was impressed with the Mercedes GLC 300 AMG performance and outstanding body style. Mercedes Benson New Orleans is backed by Gayle Benson so really sealed our confidence. More
by DJUDD325
March 17, 2022
Sales person Ernie was very helpful and made the process quick, easy and convenient. Very satisfied with the transaction. quick, easy and convenient. Very satisfied with the transaction. More
by BBGIBNEY
March 17, 2022
Excellent Buying Experience With Mr . Harry Anderson ..!! Very Knowledgeable, Not Pushy ,Very Patient ... 10 Star Service !!! Harry Anderson ..!! Very Knowledgeable, Not Pushy ,Very Patient ... 10 Star Service !!! More
by TOPUVLINE
Employees Worked With
March 13, 2022
The sales consultant was very nice, when I pick up the new vehicle, he take time and explained all features function on new car. new vehicle, he take time and explained all features function on new car. More
by kl
Employees Worked With
March 12, 2022
Serious lack of communications from dealership to us during ordering process over a 6 month time period. Confusing end of sale pricing. Sale was not complete when we left dealership. Registration proces during ordering process over a 6 month time period. Confusing end of sale pricing. Sale was not complete when we left dealership. Registration process of vehicle options were not completed for a week after delivery. Feeling rushed to complete the sale within a few days after we had to wait 6 months for the vehicle. More
by dukebarras
Employees Worked With
