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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
April 21, 2022
Professional and helpful. Harry explained everything clearly and kept his word. He was fast and worked effectively with me via email too. Harry explained everything clearly and kept his word. He was fast and worked effectively with me via email too. More
by ari
Verified CustomerEmployees Worked With
April 18, 2022
I am a return customer thanks to the excellent service and attention provided by Mike Williams. and attention provided by Mike Williams. More
by dcharbonnet
April 18, 2022
The dealership was extremely welcoming from the moment we walked through the door. Our salesperson, Stephen McDonald, is the most attentive and knowledgeable salesperson that we have encountered. The dealers walked through the door. Our salesperson, Stephen McDonald, is the most attentive and knowledgeable salesperson that we have encountered. The dealership is staffed with people that are very cordial at ever turn. More
by DDAVIS32
April 13, 2022
Scotty always provides top notch service. He truly goes above and beyond for his clients. Thanks Scotty for a wonderful service experience. He truly goes above and beyond for his clients. Thanks Scotty for a wonderful service experience. More
by KCWUERTZ
Employees Worked With
Scotty Hutton
April 10, 2022
Lawrence and Warren were both amazing at my visit. Lawrence made sure that our vehicles were serviced properly and in a timely manner. Warren did an excellent job with the sell of my new vehicle. Lawrence made sure that our vehicles were serviced properly and in a timely manner. Warren did an excellent job with the sell of my new vehicle. More
by dg5
April 09, 2022
I know Clay for 9 years now. He is the most honest man I have seen in this business. Car business is busy from no where. Despite all this, I have never seen him eating without pr He is the most honest man I have seen in this business. Car business is busy from no where. Despite all this, I have never seen him eating without praying first. He was one of the best managers I had in the car business. I just wanted to say thank you.🙏🏼😎 boo boo More
by Boo Boo
Employees Worked With
April 06, 2022
Professional, Courteous and Customer Service Friendly Dealership. Salesman are knowledgeable and helpful. The purchase experience is easy relative to detail and follow up. Dealership. Salesman are knowledgeable and helpful. The purchase experience is easy relative to detail and follow up. More
by Dr Dyson
April 06, 2022
It was all good. The Salesman was very polite and knowledgeable; Enjoyed the visit with this dealership. The Salesman was very polite and knowledgeable; Enjoyed the visit with this dealership. More
by prisrb33
Employees Worked With
April 05, 2022
Mr Stephen (salesman) and Will(finance manager) made the entire buying process smooth and swift!!! entire buying process smooth and swift!!! More
by kimberlywiltz
April 05, 2022
Customer service was excellent. Melissa was a sweetheart! She found the car I asked for, but it was being serviced so she delivered it to me from New Orleans to Summit MIssissippi. Melissa was a sweetheart! She found the car I asked for, but it was being serviced so she delivered it to me from New Orleans to Summit MIssissippi. More
by MSFAYE24
