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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
August 03, 2022
Best experience ever, Steve Weigel my salesman had everything dialed in, exactly as I was told it would be. I was in and out within an hour. Very professional and first class establishment. Thank y everything dialed in, exactly as I was told it would be. I was in and out within an hour. Very professional and first class establishment. Thank you. More
by RR250
Verified Customer
July 31, 2022
Sales manager and salesman deceptive tactics. Used cash value, not trade in value for estimating my trade in. The car was not thoroughly prepared; the tires were set at a significantly higher psi Used cash value, not trade in value for estimating my trade in. The car was not thoroughly prepared; the tires were set at a significantly higher psi than what is recommended. I wasn’t aware to look for the recommended behind the gas cap; one should ignore the higher level recommended on the front door. Call to Service Department we’re not returned. Final i drove to the dealership and a very nice young service tech was able to help with this particular problem. More
by bgroome
July 27, 2022
Dennis is a great and caring salesman. He very polite and he really seems to be a very honest guy, we love having him as our salesman and we would recommend friends and family to him. Than He very polite and he really seems to be a very honest guy, we love having him as our salesman and we would recommend friends and family to him. Thanks Dennis. More
by WILLIEMCLAUGHLIN35
July 21, 2022
For the last 7 years, Herbert Singleton has been the face and soul of the dealership and key architect to our experience. Herbert brings into focus that Mercedes-Benz is a luxury brand. Not only does he and soul of the dealership and key architect to our experience. Herbert brings into focus that Mercedes-Benz is a luxury brand. Not only does he provide access and attention that go beyond the transaction, he continues to maintain the customer relationship at every opportunity he can. More
by Hurricane Docs
July 20, 2022
I had a great experience at Mercedes Benz of New Orleans! Thank you Steve Bui Thank you Steve Bui More
by jerry_102377
Employees Worked With
July 20, 2022
The salesman was incredibly pleasant very easy to deal with and took his time was willing to invite me back the next day made the decision very easy with and took his time was willing to invite me back the next day made the decision very easy More
by ccusimanoII
Employees Worked With
July 20, 2022
The agent was respectful and attentive. He made the buying process simple and smooth. I had a great experience. Thank you Michael Williams! He made the buying process simple and smooth. I had a great experience. Thank you Michael Williams! More
by Barry
Employees Worked With
July 20, 2022
Poor communication when ordering a new car and impossible communication to get someone in the service department to make an appointment to do a repair to a brand new car with under 500 miles. communication to get someone in the service department to make an appointment to do a repair to a brand new car with under 500 miles. More
by JERRYTAUZIER
