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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
August 14, 2022
Car shopping is intense and stressful but Sales team & Finance Manager made my shopping experience a tad bit sweeter. Finance Manager made my shopping experience a tad bit sweeter. More
by BB2
Verified Customer
August 13, 2022
Amazing experience, I would recommend MBNOLA to anyone! Ernie was the best salesman, if you go ask for him. Ernie was the best salesman, if you go ask for him. More
by KRITTINER
Employees Worked With
August 11, 2022
I really enjoyed working with Harry Anderson. He was very thorough and professional in is overall interaction with me. He was very thorough and professional in is overall interaction with me. More
by citorry
August 10, 2022
Did not disclose all features. Not helpful. Sold a matte finish without telling me it couldn’t go through car wash. Will never go back to buy another car. Not helpful. Sold a matte finish without telling me it couldn’t go through car wash. Will never go back to buy another car. More
by jenniferabdalla
Employees Worked With
Danny
August 09, 2022
This was my third vehicle that I’ve bought from Ernie in the past few years. I was able to order my GLE exactly how I wanted and with ease thanks to Ernie’s help! He truly delivers an exceptional buying exp the past few years. I was able to order my GLE exactly how I wanted and with ease thanks to Ernie’s help! He truly delivers an exceptional buying experience! More
by Lcwuertz
August 06, 2022
It’s always a pleasure to do business at New Orleans Mercedes. The people are so kind and Courteous , so welcoming. The showroom and service area is always so clean. Mercedes. The people are so kind and Courteous , so welcoming. The showroom and service area is always so clean. More
by LYNNDELATTE0
August 05, 2022
The customer service provided by the sales person Warren and the dealership was not short of amazing and the dealership was not short of amazing More
by sergiorobinson199
August 03, 2022
Our sales associate, Warren Purvis, could not have been more efficient. When we could not drive our new car home the day of the purchase, he put us in a loaner and delivered our new car to us the next day more efficient. When we could not drive our new car home the day of the purchase, he put us in a loaner and delivered our new car to us the next day to our home in Slidell. We absolutely love our new car. More
by kathpolitte
