Mercedes Benz of New Orleans

Friendly professionalism! From a buyer's perspective, the friendly professionalism of Jerry Eberts and Jeremy Jones made for a pleasant experience. We appreciate their courteo From a buyer's perspective, the friendly professionalism of Jerry Eberts and Jeremy Jones made for a pleasant experience. We appreciate their courteous consideration. In valuing our time. More

Continued service excellence Unfortunately I hit a large dog recently causing some damage to the front of my E-class. The dog was fine, but my front daytime running light, headlig Unfortunately I hit a large dog recently causing some damage to the front of my E-class. The dog was fine, but my front daytime running light, headlight washer cover, and side marker were all destroyed. Richard was quick to provide a quote when requested and all parts were readily available. A brand new C-class was ready for the taking while the repairs were being completed which made the rest of my day much easier. I'm usually not one to have others work on my car (I usually prefer to do the work myself) but, there is a peace of mind with leaving my car at Mercedes of New Orleans knowing that the quality of work is up to par with my expectations. In summary, Richard F. and Mercedes of New Orleans continue to produce the treatment and workmanship one would expect from a luxury car dealer. And they have earned my loyalty as a customer. More

car purchase After purchasing several vehicles with different companies, I feel comfortable in sharing that this dealership is the best at delivering consistent ou After purchasing several vehicles with different companies, I feel comfortable in sharing that this dealership is the best at delivering consistent outstanding performance from the perspective of listening to my needs, knowlegeable about their cars, and delightful attitude which has resulted in my trust for the past almost 20 years with this team. I have a great relationship with Ernie Debus and really value the "can do mindset" from Chris Steuben (GM). Their approach to has been very meaningful to me. More

Great experience From start to finish my experience with this dealership has been superb. The service that Ernie in sales and Richard in service provides is top notch. From start to finish my experience with this dealership has been superb. The service that Ernie in sales and Richard in service provides is top notch. More

Great client service! Throughout my ownership of MBs I've received incredible service. It's that client focus that brought me back when it was time to make a new purchase. Throughout my ownership of MBs I've received incredible service. It's that client focus that brought me back when it was time to make a new purchase. Many thanks to Jerry Eberts who made the process painless. The best part is that I get to keep my service advisor, Richard Friedrichs. I couldn't ask for more. More

Great Buying Experience This was my first time at the Mercedes Benz dealership and Colin and Jeanne made it a great experience. Everyone was friendly and helpful and my car b This was my first time at the Mercedes Benz dealership and Colin and Jeanne made it a great experience. Everyone was friendly and helpful and my car buying process was effortless! I would definitely recommend Mercedes Benz of New Orleans and Colin and Jeanne to anyone looking to purchase a Mercedes! More

The best experience! Hello My name is Glenda M. Veal and I just wanted to let your know that my experience buying a car from Mercedes-Benz was a very pleasant one. Colin Hello My name is Glenda M. Veal and I just wanted to let your know that my experience buying a car from Mercedes-Benz was a very pleasant one. Colin was very good at representing your company. I would definitely buy another vehicle from MB! More

Hebert singleton defines the meaning of customer service. Mr. Herbert was very hands on throughout my entire process of purchasing my new CLA 250. Herbert exceeded the expectations of what purchasing a car sh Mr. Herbert was very hands on throughout my entire process of purchasing my new CLA 250. Herbert exceeded the expectations of what purchasing a car should feel like and look like. Mercedes did a great job with adding you to their team !! Keep up the work buddy !! Thank you again for making my dream come true ! More

Professional and personal! The dealership is awesome. The people are professional and very helpful. I love the service area. Also the dealership is very clean and looks good. The dealership is awesome. The people are professional and very helpful. I love the service area. Also the dealership is very clean and looks good. More

Excellent Service!!! I brought my car in because my steering wheel was a little loose. Richard called me back to let me know the steering was ok, but it needs an alignmen I brought my car in because my steering wheel was a little loose. Richard called me back to let me know the steering was ok, but it needs an alignment. Their service is always quick and on point. No matter how busy they are, they always get me out of the dealership with a loaner in no time. Consistent A+ service at this dealership. I will continue to purchase vehicles from this dealership because of their team there (from management to the sales and to the service department). More