Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Mercedes Benz of New Orleans is the best dealership anywhere This is now my 43rd vehicle. You name it, I owned it. I have only purchased a few used cars with the fear of something wrong with them. I had no fear This is now my 43rd vehicle. You name it, I owned it. I have only purchased a few used cars with the fear of something wrong with them. I had no fear buying from Mercedes Benz of New Orleans. My sales consultant, Mike Tyson, was the best. His knowledge and personality will make him a friend instantly. He never rushed me to "sign on the line". When we test drove the car, he never harassed me, just answered my questions and gave me a history of the car. Missy in Finance was amazing. The best deal I ever recieved at any dealership. She explains everything and never added anything that you have no clue what you just signed. The entire staff, even the receptionist at the desk when you walk in, are so cordial and nice. I gave some of my happiness with Mercedes Benz of New Orleans, but you need to go there to experience it yourself. More
Excellent Service I am always greeted politely and courteously. Any concerns I have are always addressed professionally. The atmosphere is very welcoming. Keep up the g I am always greeted politely and courteously. Any concerns I have are always addressed professionally. The atmosphere is very welcoming. Keep up the great work!! More
Great Customer Service Tommy Waguespack was excellent !! He is friendly, courteous, and trustworthy. I was very pleased with my customer service experience. I would rec Tommy Waguespack was excellent !! He is friendly, courteous, and trustworthy. I was very pleased with my customer service experience. I would recommend him to everyone More
Superior Salesman I have bought many cars over the past thirty years. This was by far the most pleasant experience I have ever had. Jerry Eberts is a true gentleman and I have bought many cars over the past thirty years. This was by far the most pleasant experience I have ever had. Jerry Eberts is a true gentleman and not only brokered a great deal for me but made it a fun and enjoyable experience. I had planned to look at other cars but once I got with Jerry I had no interest in going any further. I give him top ratings as a salesman and as a overall excellent person to interact with. I can say I love my car, but I bought it in large part due to his fairness and excellent service. More
Best all around experience! I have been buying Mercedes Benz for 17 years. I keep coming back because of the quality of the cars but it is the attention that I receive after each I have been buying Mercedes Benz for 17 years. I keep coming back because of the quality of the cars but it is the attention that I receive after each purchase that makes it a great experience. From my service advisor Tommy and my salesperson Ernie to the fact that the Genersl Manager Chris comes and greets me every time I walk in. For my money, there is no better dealership than Mercedes Benz of New Orleans. More
A great experience continues I have just taken delivery on my 2018 GLS 450 which is the 8th new vehicle that I have purchased from Mercedes of New Orleans since 2010 . Over that I have just taken delivery on my 2018 GLS 450 which is the 8th new vehicle that I have purchased from Mercedes of New Orleans since 2010 . Over that period I have been very satisfied with the vehicles and the quality of care as well as the attitude that the different members of the dealer team have expressed . The management , sales team , service advisor and others that I have had contact with really seem to go that extra mile and it is certainly appreciated , A special thanks to Jerry for walking me through the new in - car electronics and addressing the new benefits and features .. It's amazing to see the updates The continued "customer service" is appreciated ! More
We had such a wonderful experience Thank you, Mercedes Benz of New Orleans! We are so happy with our new car and appreciate the sales service provided by the fantastic Jorge. We were Thank you, Mercedes Benz of New Orleans! We are so happy with our new car and appreciate the sales service provided by the fantastic Jorge. We were in and our of there quickly and off to enjoy the day in our fun little Smart Car. Top notch experience! More
The Best! Nikkolas Mena is a polite and professional service representative for this dealership. Nikk always explains what to expect and is concerned about my c Nikkolas Mena is a polite and professional service representative for this dealership. Nikk always explains what to expect and is concerned about my complete satisfaction. More
My Service t Adviso: Nikkolas is my service advisor, and he has been gracious with empecable knowledge as to the needs of his customers .He's an asset to Mercedes Benz of Nikkolas is my service advisor, and he has been gracious with empecable knowledge as to the needs of his customers .He's an asset to Mercedes Benz of New Orleans..I've been a long time customer and I've purchased with great anticipation new vehicles and will continue. As long as the competence and value afforded me as a customer remains as displayed by Nickkolas. More
Best experience ever! Colin went above and beyond to assist me!!! Very helpful, very friendly, and an all around nice guy. His service is remarkable and I greatly appreciat Colin went above and beyond to assist me!!! Very helpful, very friendly, and an all around nice guy. His service is remarkable and I greatly appreciate him. I recommend Colin and Mercedes Benz of New Orleans to anyone looking to purchase a new vehicle! More