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Mercedes Benz of New Orleans
Metairie, LA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
October 16, 2022
They were very courteous and professional. I had a great experience shopping there. I would recommend highly. I had a great experience shopping there. I would recommend highly. More
by hamdi.sukkarieh
Verified CustomerEmployees Worked With
October 15, 2022
The service was impeccable very informative the salesman was very informative. We love the car was very informative. We love the car More
by CYNT_CYNT31
October 08, 2022
Good experience overall. Warren worked hard to make sure my wife understood all the features of her new car. The dealership made sure that all issues were resolved to our sat Warren worked hard to make sure my wife understood all the features of her new car. The dealership made sure that all issues were resolved to our satisfaction. More
by mtillone
October 02, 2022
After much experience with sale, maintenance and service over many years, I know it to be a first class dealership. over many years, I know it to be a first class dealership. More
by management.murphy
October 02, 2022
Great customer service My salesman Mr. Micheal always has done and is doing a fantastic job with my Benz’s I’ve purchased Thanks Sir Micheal always has done and is doing a fantastic job with my Benz’s I’ve purchased Thanks Sir More
by ALLENACCTLLC
Employees Worked With
September 30, 2022
Excellent customer service. We were greeted promptly at the door upon arrival and helped within 10-15 minutes of being in the lobby. We were greeted promptly at the door upon arrival and helped within 10-15 minutes of being in the lobby. More
by carly2490
September 29, 2022
Good. Have been dealing with Ernie for 10 plus years and he has always been great to deal with Have been dealing with Ernie for 10 plus years and he has always been great to deal with More
by smount
September 25, 2022
Professional and customer friendly environment. Salesman went over and beyond the call of duty helping me find a vehicle that I was satisfied with. Salesman went over and beyond the call of duty helping me find a vehicle that I was satisfied with. More
by BRENDAJACKSON24
Employees Worked With
September 25, 2022
Scotty is great and any issues I have with my car he takes care of with the best of his abilities. It ducks that right now things are backed up and there really aren’t loaners to give which I can’t blam takes care of with the best of his abilities. It ducks that right now things are backed up and there really aren’t loaners to give which I can’t blame him for but he goes above and beyond to do all he can to take care of me and my car and I know he has my best interest at heart. Can’t recommend him enough, he’s the best! More
by Car guy
Employees Worked With
Scotty Hutton
September 21, 2022
Excellent service and product! Jeanne Fitzgerald is the reason I am so pleased and keep coming back. Jeanne Fitzgerald is the reason I am so pleased and keep coming back. More
by gimcleod
Employees Worked With
