Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Concierge level service! I just visited the dealership for the first time since purchasing my vehicle, and the experience couldn’t have been better! From the ease of schedulin I just visited the dealership for the first time since purchasing my vehicle, and the experience couldn’t have been better! From the ease of scheduling my routine maintenance appointment online to the attentive staff and streamlined process that had me in and out in under an hour and a half, this is by far the best service visit I’ve ever had. I highly recommend Mercedes-Benz of New Orleans. More
Best sales experience! When I walked in to Mercedes Benz on a Thursday evening, I had no idea I would be driving off the lot with my dream car. I had been on a roller coast When I walked in to Mercedes Benz on a Thursday evening, I had no idea I would be driving off the lot with my dream car. I had been on a roller coaster of negotiations for 3 days with Lexus of New Orleans but left disappointed every time. When I walked in to Mercedes Benz, Jorge was all smiles and ready to turn my frown upside down. By the end of the evening — a mere hour — was a far better experience than what I had been experiencing. The next day, I was driving the beautiful Mercedes below with the features I had been looking for and MANY more! Jorge and his team were a delight to work with. Every step from the test drive, discussing pricing, financing and close on the sale made me feel confident I knowing I had a team working with me. Go find Jorge — he is the best! More
Easiest car purchase I ever made Salesman was great. I knew I was getting a quality car. And I never felt any buyer's remorse. I was very satisfied with the whole sales process from Salesman was great. I knew I was getting a quality car. And I never felt any buyer's remorse. I was very satisfied with the whole sales process from beginning to end. More
Painless experience Mr Harry Anderson was very pleasant, respectful, knowledgeable, experienced, and never ever pushy or impatient. The thought of buying a new car filled Mr Harry Anderson was very pleasant, respectful, knowledgeable, experienced, and never ever pushy or impatient. The thought of buying a new car filled me with as much dread as excitement, but the entire staff at MBNO made the experience really painless, from the ladies who greeted me at the front desk each visit, to the business and finance staff, and all the way up to the GM. Great dealership, great team, none of the stereotypical bullying or shenanigans I had anticipated. I believe I got a very fair deal on the new CLA250 and on my beloved trade-in that I was sad to leave behind. More
Love my new c300 Coupe I love my new 2018 c 300 coupe. Thanks Ernie for making my car buying experience a great one, and I appreciate you locating the right vehicle for me. I love my new 2018 c 300 coupe. Thanks Ernie for making my car buying experience a great one, and I appreciate you locating the right vehicle for me. I look forward to having this car for years to come. More
Best of the BEST Having been involved in purchasing from & using service department for over 15 years- it becomes almost impossible to compare other dealers. This is Having been involved in purchasing from & using service department for over 15 years- it becomes almost impossible to compare other dealers. This is a special place because they become like family - very low turnover in employees. Had had the same service advisor since the early 1990’s - Robert Taylor. Mohammad Hinawi is an incredible tech guy & continues to help me long after the sale. He knows everything! In summation - this Is the absolute best dealership out there. You can’t go wrong in giving them a try! More
I Appreciate the good customer service Mohamed & Richard did a great job figuring the main problem with My vehicle and now my car runs great ! Thank u guys for Being accurate & not spending Mohamed & Richard did a great job figuring the main problem with My vehicle and now my car runs great ! Thank u guys for Being accurate & not spending too much. More
Wonderful experience with Jerry eberts We had a wonderful experience purchasing our car through Mr. Eberts. He was kind and courteous and answered all of our questions in a quick and effect We had a wonderful experience purchasing our car through Mr. Eberts. He was kind and courteous and answered all of our questions in a quick and effective manner. We would certainly refer any and all of our friends to this dealership and we will definitely be back when it comes time to purchase another vehicle! More
Great Works Richard and his team did a really great job taking care the service on my vehicle and solved a few issues on my vehicle. Thank you so much for the wo Richard and his team did a really great job taking care the service on my vehicle and solved a few issues on my vehicle. Thank you so much for the works. More
Great sales team The sales team was terrific! I love my new car. Jerry and Leo kept in touch via email and phone so the process was fast and efficient. The sales team was terrific! I love my new car. Jerry and Leo kept in touch via email and phone so the process was fast and efficient. More