Mercedes Benz of New Orleans

AMAZING STEPHEN I was redoing my lease and my salesman Stephen Macdonald got me in in an amazing amount of time. He had everything ready and got me through the finan I was redoing my lease and my salesman Stephen Macdonald got me in in an amazing amount of time. He had everything ready and got me through the finance department and I was sooooo happy. Very professional operation. More

Customer Service The finance department is great when you initially make a purchase, but trying to get them to return a phone call or handle and issue after purchase i The finance department is great when you initially make a purchase, but trying to get them to return a phone call or handle and issue after purchase is a very difficult task! More

Great experience!!! Thank you for the great experience. They understood what I wanted and my price point and MADE IT HAPPEN!! Understanding my time was precious and limit Thank you for the great experience. They understood what I wanted and my price point and MADE IT HAPPEN!! Understanding my time was precious and limited; Mr Harry and the team at Mercedes of New Orleans made this one of the best car buying experience I have ever had! And they are all super nice! More

Mike Tyson rocks Mike Tyson ,sales Manager, at Mercedes Benz of New Orleans is the best person to work with this is the third care we lease from him and it is always a Mike Tyson ,sales Manager, at Mercedes Benz of New Orleans is the best person to work with this is the third care we lease from him and it is always a seamless experience More

Second purchase from Mercedez Benz ofNew Orleans My salesman Ernie Debus with Mercedez Benz of New Orleans has provided the best service that I have experienced with a car dealership. Ernie found me My salesman Ernie Debus with Mercedez Benz of New Orleans has provided the best service that I have experienced with a car dealership. Ernie found me two cars over the past four years and has come through with the perfect car both times. It took several months to find the exact used car that I had in mind but Ernie continued to follow up with me and eventually found the car I was looking for. Thanks for a job well done! More

GLS 450 Working with Steven Bui was a great experience . He really walked us all through the process very smoothly and efficiently. Highly recommend this deal Working with Steven Bui was a great experience . He really walked us all through the process very smoothly and efficiently. Highly recommend this dealership. In nutshell it was an amazing experience . More

Purchase of Certified Pre Owned Vehicle In 2013 was my first experience with purchasing a luxury vehicle like a Mercedes Benz. it is expected when meeting a sales representative they will b In 2013 was my first experience with purchasing a luxury vehicle like a Mercedes Benz. it is expected when meeting a sales representative they will be cordial and as helpful as possible. With Ernie it became something different. he was there is make sure we were getting into a vehicle that we were completely satisfied with. His experiences in dealing with first time owners should be shared with all existing and new sales personnel. We were very comfortable with the information and guidance he was providing which convinced us to purchase the ML 350 then. Fast forward 5 years we have developed a friendship to the point every time I visit the dealership for maintenance he would take time to talk. With this purchase it was exactly the same type of care from Ernie, no pressure, no commitment, let's make sure you like the vehicle. Thank you for helping us with our new Mercedes. More

Ernie is the best Outstanding effort from Ernie. Great experience buying a car with him. Would absolutely do business again with Ernie. My car was ready for delivery Outstanding effort from Ernie. Great experience buying a car with him. Would absolutely do business again with Ernie. My car was ready for delivery on time. More

My experience was excellent . You did everything you could to make everything possible. I will definitely be returning. I will also refer you. Thanks for the great service. . You did everything you could to make everything possible. I will definitely be returning. I will also refer you. Thanks for the great service. More

BJ - LIGHTNING FAST AND BEYOND ACCOMODATING!!! I am a regular visitor to New Orleans and often make the drive from Atlanta. On my most recent trip I had the misfortune of not being able to avoid a I am a regular visitor to New Orleans and often make the drive from Atlanta. On my most recent trip I had the misfortune of not being able to avoid a pothole which destroyed the front right tire on my S550. Fortunately I could still drive the car so I drove to Mercedes Benz of New Orleans. Within minutes, and with me providing only my name and address, BJ Bioc, the Express Service Manager, had pulled up all my records, confirmed my tire and wheel warranty coverage would take care of the tire, and confirmed they had the tire in stock. Within 45 minutes I had my car back with a new tire and all washed and clean. What an awesome experience! Being an avid NO Saints fan (my GA tagged car proudly wears a New Orleans Saints license plate frame - a brave thing to do in Atlanta!!), I fell in love with the Mercedes/NO Saints shirts offered for sale and I immediately bought one and put it on. Thank you, thank, you, thank you!!! More