Mercedes Benz of New Orleans

Bobby Regan great service. Thanks for all your time. Bobby Regan in parts is a high class act. Very professional always provides a smooth transaction for my parts needs. Will use again in the future. Bobby Regan in parts is a high class act. Very professional always provides a smooth transaction for my parts needs. Will use again in the future. More

Dream Car I had the great pleasure of working with Mr. Herbert Singleton, the best sales person ever! He was patient, kind and worked hard to put me in the car I had the great pleasure of working with Mr. Herbert Singleton, the best sales person ever! He was patient, kind and worked hard to put me in the car of my dreams. I would strongly advise anyone looking for a Mercedes-Benz to visit Mr. Herbert. I bought my car last Friday and still have to pinch myself to make sure I'm really driving my dream car. Also, Mr. Vic Jones in financing was the most organized person ever and made the financing paperwork seem like a breeze. Thank you all again for making my dreams come true! Jan H. Buras More

Enjoy riding in my new Mercedes! Thank you to Mr. Harry Anderson for making the purchase of my new Mercedes a true pleasure. From the moment we met I knew that I had the right gentle Thank you to Mr. Harry Anderson for making the purchase of my new Mercedes a true pleasure. From the moment we met I knew that I had the right gentlemen to help me make my decision. He was accommodating with all my request and questions. He was very professional and knowledgeable. I could not have asked for a better experience when purchasing my new car. More

Excellent Service I must say that Steven Bui is the best Car Salesman I’ve ever had. Fast and easy transaction. He was extremely polite and made a usually stressful sit I must say that Steven Bui is the best Car Salesman I’ve ever had. Fast and easy transaction. He was extremely polite and made a usually stressful situation stress free and easy. Everything went smooth and professional. I would definitely recommend his services to my family and friends. I am in love with my new Mercedes. More

Level of service I received from parts dept I have dealt with greg for over 10 years. He has always been polite and has always displayed a high level of knowledge and professionalism. No matter I have dealt with greg for over 10 years. He has always been polite and has always displayed a high level of knowledge and professionalism. No matter what part I was looking for his intensity has always been the same. More

Excellent service Bobby, greg, and james are excellent. They are very good on getting the parts I need to repair the vehicles that I have in my bodyshop. Definitely 5 Bobby, greg, and james are excellent. They are very good on getting the parts I need to repair the vehicles that I have in my bodyshop. Definitely 5 star parts dept More

Excellent Customer Service Friendly, helpful staff. Problem is always solved. Car is clean when returned to you. The dealership is always immaculate. I have owned Mercedes Benz Friendly, helpful staff. Problem is always solved. Car is clean when returned to you. The dealership is always immaculate. I have owned Mercedes Benz all my life and the excellent service here is why I keep buying them. More

Professional parts suppliers & support I have made your dealership my #1 source for OE Mercedes parts for over 30 years. It is refreshing to be able to communicate with intelligent individu I have made your dealership my #1 source for OE Mercedes parts for over 30 years. It is refreshing to be able to communicate with intelligent individuals that are well versed in their job and able to provide correct part information. I always hang up feeling fulfilled knowing that my order will be correct and delivered in a timely fashion thus making my job easier. I commend the parts staff that makes it all happen, Greg, Bobby, James and the others behind the scene. Thank you Jim Lindsey More

Best car shopping experience!!! Warren at Mercedes Benz of New Orleans was such a pleasure to work with!!! I knew I needed a bigger vehicle for my growing family, but wasn’t sure whi Warren at Mercedes Benz of New Orleans was such a pleasure to work with!!! I knew I needed a bigger vehicle for my growing family, but wasn’t sure which car or SUV would be the best all around choice. He showed me several options in my price range, and took the time to let me know what features they each had and how certain features were better aimed at my purpose of using the vehicle. I’ve been to other dealerships where I spent countless grueling hours trying to gather info and make a possible purchase. This purchase was actually fun! Warren is efficient, friendly, caring and knowledgeable. I drove away with an SUV I love at an unbelievable price. Mercedes Benz of New Orleans has my business for life and Warren will definitely be my go-to for all future purchases! More

Compressor and Alternator Replacement. I brought my car into MB of New Orleans for I guess you can call it repairs or service. I occassionaly dont have any problems or issues with the servi I brought my car into MB of New Orleans for I guess you can call it repairs or service. I occassionaly dont have any problems or issues with the service but for some apparent reason, this most recent visit makes me almost never want to return. My service advisor has never steered me wrong. So unfortunate he wasn't there that day i came to pick up my car. So after bringing my car in for some replacements, my car was returned to me in the most horrible condition. The exterior was barely washed, the interior had splatters of whatever chemical they has used. There was chemical residue all on the passenger door panel, on the windshield on the inside of the vehicle, coke or coffee spills by the gear stick area, couldnt notice if there was any on the carpet bc my interior is black.... and needless to mention, there was a HUGEEEEE rock chip on my windshield. They must have thought because I am a young female that I wouldn't have noticed... After spending 4k on services,of course i am going to notice. So I walk myself back into the dealership wanting to speaking to an adviser and they send the service manager on duty out.Even better right? Think again.. So he automatically comes out to tell me that that my car was dropped off in that condition. I said no it was not, I would have noticed that HUGEEE rock chip that had literally spread while my car was under their care for an entire week. So he goes in and returns with this generic xxx paper saying that it was marked on the windshield that there was a crack when dropping off...never once have i ever walked around my own car when dropping off for services, so how are you gonna bring this paper to me now? and should they did inspect my car with me the day i dropped it of, any person would have signed and dated to acknowledge it... how do i not know if he just went in to grab that paper and marked it himself? then he service manager had the nerve to tell me he doesnt what to do... well you're going to do something. so what he did was tell me file an insurance claim with my insurance and MB of NOLA will pay for the deductible.. sure and let my premium go up? i think not... second time they tried to take me as a young female who wouldnt know any better. then he tells me he can pay for half. still unfair right? i agree, but whatever. the manager on duty said the only think he could tell me was there are numerous customers who comes in and attempt to deceive the dealership. okay so everyone gets miss-treated based off of another customer's action right? complete bull. SO UPSET. More