Mercedes Benz of New Orleans

Great experience James Willis was our sales person and Will Russ was our finance person. They both made the experience of purchasing our vehicle pleasant. They both James Willis was our sales person and Will Russ was our finance person. They both made the experience of purchasing our vehicle pleasant. They both were very professional but at the same time very personable. This was our first time to purchase a Mercedes and we are very pleased with our experience. I gave the five stars to both of these two, but there were a couple of things that I would like to address about the dealership. The parking is atrocious!! This is the first time I've ever had to take a new vehicle purchased off the lot to get inspected after leaving. Most dealerships will not let you leave the lot without a state inspection. I was surprised by this considering it is a Mercedes-Benz and a luxury vehicle. More

Best Experience Ever I was greeted with warm smiles and very confident and positive Energy. I came there not sure , but lefted very happy and very sure of my decision wi I was greeted with warm smiles and very confident and positive Energy. I came there not sure , but lefted very happy and very sure of my decision with the pick of all my options that were given to me. I definitely recommend Stephen the car salesmen,because he got me a super great deal and made my experience a very easy a comfortable one 10 stars all across the board !!! He was very hands on about showing me and explaining how to work the use the new fuctions on the vehicle. He was very Patient with me and all the questions I had asked. I felt like a queen and he was there to give me a Royal experience with sharing his knowledge on what make a Mercedes one of the safest cars to drive. Thank you Mercedes-benz and thank you Mr. Stephen for helping me by making my New Year Great with my new GLA Mercedes-benz that I love so much you guys are awesome. More

Purchase Steve was very professional and helped me purchase my first Benz! Awesome service Steve!! I would recommend this dealership for a sale any day! Very p Steve was very professional and helped me purchase my first Benz! Awesome service Steve!! I would recommend this dealership for a sale any day! Very professional place of business!!! More

Stewart car Mr. Wills was a very good salesman. He was very helpful in showing me different options as well as very knowledgeable on the cars and parts. Mr. Wills was a very good salesman. He was very helpful in showing me different options as well as very knowledgeable on the cars and parts. More

Great experience as always! Ernie Dubus is the primary reason I leased this car from your dealership for my daughter. Great team and service as always. Thank you Ernie! Ernie Dubus is the primary reason I leased this car from your dealership for my daughter. Great team and service as always. Thank you Ernie! More

World Class Expierience MR HARRY ANDERSON AND FINANCE TEAM MADE MY EXPIERIENCE GREAT AND I WILL BE A CUSTOMER FOR LIFE. THANK YOU. WE LOVE THE NEW CAR! MR HARRY ANDERSON AND FINANCE TEAM MADE MY EXPIERIENCE GREAT AND I WILL BE A CUSTOMER FOR LIFE. THANK YOU. WE LOVE THE NEW CAR! More

Got the car iwanted James Willis was my sales rep and he did a great job for me. He listened to what I wanted and found the precise vehicle. While the dealership had cars James Willis was my sales rep and he did a great job for me. He listened to what I wanted and found the precise vehicle. While the dealership had cars that were close matches in stock, James was committed to getting exactly what I wanted. Everyone at the dealership was friendly and made me feel very comfortable while there and in the transaction. I would confidently recommend James and the dealership to family or friends in the market for a Mercedes. More

Friendly atmosphere! James and Will was a pleasure to work with. Professional. Knowledgeable. Friendly atmosphere. They made my car buying easy! They helped me get a goo James and Will was a pleasure to work with. Professional. Knowledgeable. Friendly atmosphere. They made my car buying easy! They helped me get a good deal for my car. More

Great customer service I highly recommend this dealership and my salesperson, James Willis. He is a great listener and understood what I was looking for and what would wor I highly recommend this dealership and my salesperson, James Willis. He is a great listener and understood what I was looking for and what would work for me. He checked in regularly but did not push me or rush the process. It was a great experience and I love my new Mercedes!! More

Excellent service Shopping for a luxury car was a breeze with Warren. He was knowledgeable and informative about the vehicle we liked. He stayed after hours to work wi Shopping for a luxury car was a breeze with Warren. He was knowledgeable and informative about the vehicle we liked. He stayed after hours to work with us and we found the entire process at Mercedes Benz of New Orleans a pleasant experience and so satisfying. Warren has a wonderful personality and took time to answer all questions In detail. We never felt pressure or rushed. We highly recommend Warren and the team at Mercedes Benz and look forward to many more visits! Laurie and Dan Koster More