Mercedes-Benz of New London

I have worked in the Automobile Industry for over 20 years in both the wholesale and retail ends of the business, now happily retired. After meeting and working with both Olin and Mark,(culminating in t years in both the wholesale and retail ends of the business, now happily retired. After meeting and working with both Olin and Mark,(culminating in the sale of what is surely one of the ten nicest E420's in the country)I can verify that these two gentlemen are both consummate professionals of their trade. As I was purchasing this vehicle sight unseen for cash from over 3,000 miles away, they accurately and succinctly answered every question and concern honestly. The integrity of these two gentlemen is unquestioned,and I would not hesitate to recommend them and this dealership to anyone looking to purchase a new or previously owned vehicle. Sincerely, James Edward Smith More

This was my first experience with Carriage House and the customer service lived up to the expectations. Patrick MacCarthy is a most courteous and pleasant customer service representative. Although my proble customer service lived up to the expectations. Patrick MacCarthy is a most courteous and pleasant customer service representative. Although my problem was rather minor and my car older, Patrick MacCarthy dealt with in a most professional way. He explained the charges, offered a loaner car in case I did not wish to wait and upon my follow-up visit took care of a detail within minutes of my arrival. More

We have purchased two used vehicles from Olin Murphy. He is very professional and knowledgeable. He was very thorough and it is always a pleasure doing business with him. Each time he took the time to ensur is very professional and knowledgeable. He was very thorough and it is always a pleasure doing business with him. Each time he took the time to ensure the vehicle met our needs and followed up to ensure that we were happy with the purchase. More

We just had our cars serviced last month and both appointments were flawless. We were easily able to schedule appointments that fit our schedule and the drop off took about 5 minutes. We were calle appointments were flawless. We were easily able to schedule appointments that fit our schedule and the drop off took about 5 minutes. We were called when the cars were done and the work was exactly what we understood was going to occur. We’ve also bought several cars here and every car experience was wonderful. More

My salesman, Olin Murphy, makes going the extra mile his standard operating procedure. He has spoiled me. I can't even think of buying a car from someone else. I have bought five cars from him since 2005. T standard operating procedure. He has spoiled me. I can't even think of buying a car from someone else. I have bought five cars from him since 2005. The service at the dealership has been exemplary too. I highly recommend him and Carriage HOuse in New London CT. More

Gene has sold us three cars so far (CLK 55, ML430 and C300). He does a great job! Look forward to dealing with Gene again soon! Thanks Gene!!!!!! C300). He does a great job! Look forward to dealing with Gene again soon! Thanks Gene!!!!!! More

Olin Murphy is exceptional. I have purchased numerous cars from him. He is honest, pleasant and always gives me great advice. He doesn't over-sell. I would highly recommend him to anyone. cars from him. He is honest, pleasant and always gives me great advice. He doesn't over-sell. I would highly recommend him to anyone. More