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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews

872 Reviews of Mercedes-Benz of Sudbury - Service Center

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March 15, 2025

Jonny was very helpful and knowledgeable. He was very efficient and answered all my questions. The drive was worth it. Highly recommend! More

by addiemullahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Mercedes-Benz of Sudbury responded

We're delighted to hear that Jonny provided such helpful and knowledgeable service at Mercedes-Benz of Sudbury. Thank you for making the drive and recommending us!

March 08, 2025

Very helpful, informative & accommodating! A great person to connect with to better u destined your vehicle. More

by hilarybentmullings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mercedes-Benz of Sudbury responded

Hilary, we're delighted to hear that you found our team at Mercedes-Benz of Sudbury helpful and informative! Thank you for sharing your experience, and we're here if you need anything else in the future!

March 07, 2025

Made the appointment quickly - friendly service. Hpu tonwork with him again. Highly recommend his services. More

by Gmgndjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Mercedes-Benz of Sudbury responded

We're delighted to hear you had a positive experience with our team at Mercedes-Benz of Sudbury! Thank you for recommending us, and we look forward to assisting you again in the future.

January 27, 2025

It’s very good person always help me thank you, Jonny. Have a great day 😊😊👍👍 More

by qqxiazhong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Mercedes-Benz of Sudbury responded

Hi Xia! Thank you for leaving us this five-star review and kind words about Jonny from our sales team at Mercedes-Benz of Sudbury! We'll see you next time!

November 18, 2024

Jonny was extremely helpful and patient to help me resolve a media issue over the phone. More

by Martha
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonny Pham
Nov 19, 2024 -

Mercedes-Benz of Sudbury responded

Martha, Thank you for coming to Mercedes-Benz of Sudbury! We look forward to serving you again!

October 31, 2024

I’ve been to the Natick one, it’s good but busy place to go More

by ridoddk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Nov 04, 2024 -

Mercedes-Benz of Sudbury responded

Thank you for the review! We appreciate you visiting us here at Mercedes-Benz of Sudbury and hope to see you again in the future!

October 23, 2024

Lilo was very helpful and made the whole experience easy in servicing my car. I would take my car anywhere else and want to deal with anyone else. The technician did a fantastic job and you can see that the More

by Prisciladias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilo Aho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Mercedes-Benz of Sudbury responded

We're delighted to hear that Lilo and our team at Mercedes-Benz of Sudbury made your service experience seamless. It's wonderful knowing the technician provided top-notch care for your vehicle. Thank you for choosing us!

October 22, 2024

Dan got me in on Monday morning, got me a loaner, and the car was ready to pick up that afternoon. Thanks! More

by hstein27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kristoff
Oct 23, 2024 -

Mercedes-Benz of Sudbury responded

hstein27, we're glad to hear Dan and the team at Mercedes-Benz of Sudbury provided such efficient service. Thanks for sharing your experience!

September 29, 2024

Johnny is very knowledgeable and very eager to share his knowledge. It was a fun hour having him tell me about what my car can do. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Sudbury responded

Kevin, we're delighted to hear that Johnny made your visit enjoyable and informative at Mercedes-Benz of Sudbury. Thanks for sharing!

September 24, 2024

He explains very details when I ask him something I need to know about my car. He is great man. More

by Thuc Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Mercedes-Benz of Sudbury responded

Thank you for trusting the Mercedes-Benz of Sudbury team with your business, Thuc! We look forward to continuing to serve you in the future!

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