Mercedes-Benz of Nashville

EXCELLENT SERVICE RYAN HOOD IS THE BEST SERVICE ADVISOR. HE AND IS TEAM TOOK GREAT CARE OF MY SL550. IT RUNS STRONG. THANK YOU. GREAT VALUE FOR THE PRICE CHARGED. RYAN HOOD IS THE BEST SERVICE ADVISOR. HE AND IS TEAM TOOK GREAT CARE OF MY SL550. IT RUNS STRONG. THANK YOU. GREAT VALUE FOR THE PRICE CHARGED. More

A++ for Mercedes-Benz of Nashville A++ for this fine service department -- Nic Howard is an amazing service advisor and always makes certain my car is ready to travel. Customer service A++ for this fine service department -- Nic Howard is an amazing service advisor and always makes certain my car is ready to travel. Customer service and vehicle care with easy appointment scheduling keeps me happy and loyal to the Mercedes brand in general and to this dealership in particular. More

Service Ryan hood was ex Excellent Service was great and vehicle delivered as promised. Dealership was clean and all the service staff cordial and efficient Ryan hood was ex Excellent Service was great and vehicle delivered as promised. Dealership was clean and all the service staff cordial and efficient ! Very satisfied More

Windshield replacement Mr. Robert Posey is simply incredible in his personal knowledge and his focus on sincere customer service. He is one of the reasons I have now purchas Mr. Robert Posey is simply incredible in his personal knowledge and his focus on sincere customer service. He is one of the reasons I have now purchased two vehicles from this dealership. He is the best I have seen. More

Great exsperience Jason Muza was amazing ! He took care of everything and actually made it fun .I had a tune up . The service was as good as it gets .Attention to det Jason Muza was amazing ! He took care of everything and actually made it fun .I had a tune up . The service was as good as it gets .Attention to detail and speed of the whole experience was fantastic More

1st Class Service!!! Mercedes-Benz of Nashville is top notch! Only had to schedule 3-4 days in advance this time to get a loaner car which made the time in service very c Mercedes-Benz of Nashville is top notch! Only had to schedule 3-4 days in advance this time to get a loaner car which made the time in service very convenient. Great communication the entire time via text and calls to keep me in the loop as to how it was progressing in the shop with my MB Sprinter. Other dealerships could learn a lot from these guys on how to serve customers! More

First Experience at Mercedes Benz of Nashville We had a fantastic experience with Jim Sheridan at Mercedes Benz of Nashville, Franklin, TN. He was so pleasant to talk to and made us feel very comf We had a fantastic experience with Jim Sheridan at Mercedes Benz of Nashville, Franklin, TN. He was so pleasant to talk to and made us feel very comfortable from the very beginning. We were there for a while; he even fed us and offered beverages to us throughout the time we were there. He was very informative in telling and demonstrating the vehicle features. All in all it was a great experience. We purchased a 2019 Mercedes GLE 400 and are extremely satisfied! More

Buying new GLC 300 I had a great experience at Mercedes Benz of Nashville. They made the experience easy and with no pressure. My salesmn Brad did a great job of explain I had a great experience at Mercedes Benz of Nashville. They made the experience easy and with no pressure. My salesmn Brad did a great job of explaining the features of the Mercedes. He was very knowledgeable. More

Bad Experience This has happened 2 times with me and i will not return to this location. I have an extended warranty which expired last Sunday. The first time i had This has happened 2 times with me and i will not return to this location. I have an extended warranty which expired last Sunday. The first time i had a oil leak, i was presented with an huge invoice, i then called Mercedes corporate and they honored my extended warranty and i returned to the dealership to get this fixed. Second time, i was am told that some spring on the drivers seat may need replacement and of course that determination has been made when my car is out of warranty less than a week. I was also told that the brakes and rotors need to be replaced urgently and that the indicator light should have lit up. I agree that it seems reasonable that the brakes need replacement but why are you not fixing the light? If its supposed to light up, it should light up correct? or maybe the brake does not need to be replaced More

Great service, great people Great service, I do my service for firts time there and I loved how the take care my car !! Very happy to go to Mercedez Great service, I do my service for firts time there and I loved how the take care my car !! Very happy to go to Mercedez More