Mercedes-Benz of Nashville

Great customer service from the second we entered the door. Staff and management kept me well informed and worked diligently to make ensure the buying process was smooth. Thank you. door. Staff and management kept me well informed and worked diligently to make ensure the buying process was smooth. Thank you. More

The service is excellent. Especially Brad Snyder is so accommodating and very responsive. Robert Posey in service is very good. Especially Brad Snyder is so accommodating and very responsive. Robert Posey in service is very good. More

Excellent service. Staff was outstanding Very professional and helpful. We will continue to be a loyal customer to Mercedes. Staff was outstanding Very professional and helpful. We will continue to be a loyal customer to Mercedes. More

Everyone at the Mercedes dealership was very knowledgeable, nice, and professional. Luis was great with the sale. Brigg in finance was great giving us all the available options. Hasson was amaz knowledgeable, nice, and professional. Luis was great with the sale. Brigg in finance was great giving us all the available options. Hasson was amazing with our demo. My husband and I highly recommend this dealership. The whole experience was topped off with a red bow on the car. Smooth transaction from the beginning to the end. Great job Mercedes Benz of Nashville! More

Everyone was very friendly and knowledgeable. The process to buy my first Mercedes was very easy and relatively quick as well! Brad was awesome by helping locate the perfect car for me! Brigg was The process to buy my first Mercedes was very easy and relatively quick as well! Brad was awesome by helping locate the perfect car for me! Brigg was great at reviewing the financials to help me get the best deal! Hasan was amazing in helping me set up the car personalized for me. Also, Steve did great in helping me start the buying process. I can’t say enough good things about the entire team! And not to forget Jim who first answered my initial phone call! More

Great employees. This was my second Mercedes from this dealership. My service advisor, Robert Posey was a big reason for returning to this location, This was my second Mercedes from this dealership. My service advisor, Robert Posey was a big reason for returning to this location, More

I purchased a used car (not a Mercedes) from them. The buying experience was pleasant but after the purchase, while still in the parking lot, I tried synching my phone to the radio. Turns out, the rad The buying experience was pleasant but after the purchase, while still in the parking lot, I tried synching my phone to the radio. Turns out, the radio's touch screen was inoperable and many of the features of the radio did not work. This is not something we checked during the test drive. When we called our salesperson his first words were, "did you buy the warranty?" I didn't because $65/month additional is a lot to someone just out of college. He said that wasn't a problem but the car was sold "as is". He suggested I go to the manufacturer's dealership and see what they could do for me. I was fully aware that I bought the car "as is" but am I not to expect that the radio would be in full working order after I was told the car was inspected and gone over and "this dealership would never sell a car like this unless it was in top condition". Not to mention the "call" the salesman got while we were on our test drive from another salesman who was with a customer who had an appointment and was looking for the key. Yeah, I didn't believe it at the time and after the radio not working, I'm more convinced it was a sales tactic. Anyway, I had to sink $1300 more into the car for a radio on a car that was "inspected and then inspected again by our technicians". Overall, I like the car. It appears all of the repairs they said they did like new brakes, fluids etc. were done. Yet, selling a car without a fully operable radio and when questioned the first words are, "did you buy the warranty?" really makes me wonder about the ethical and moral substance of this dealership. My advice, buyer beware. More

They were very helpful, attentive and courteous. Autumn was amazing. The finance manager, Ryan was actually able to offer a better rate than my credit union of 30 years. Autumn was amazing. The finance manager, Ryan was actually able to offer a better rate than my credit union of 30 years. More

Great service from the sales team and finance team. We were in and out very quickly with the purchase. We were in and out very quickly with the purchase. More