Mercedes-Benz of Nashville
Franklin , TN
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Thought I Had The Best Deal? After finding what I thought was an awesome deal out of state, I stopped by Mercedes Benz of Nashville to check out their inventory and see what we we After finding what I thought was an awesome deal out of state, I stopped by Mercedes Benz of Nashville to check out their inventory and see what we were going to get. While there, we decided to walk through the show room and found a vehicle with a color and interior we liked better. Chris Popin, one of the Sales Rep’s approached and asked if he could be of assistance. Little did we know we would get a better deal (due to the trade-in value) and the car we loved! More
Great Experience! Chris was great to work with, he answered all of our questions, we never felt rushed or pushed - great service. We will be seeing him again for our ne Chris was great to work with, he answered all of our questions, we never felt rushed or pushed - great service. We will be seeing him again for our next Benz purchase. More
Great salesman My grandson came in before me and met Chris. The chose several cars for me but grandson knew I would buy sport car. I drove all the cars came in told My grandson came in before me and met Chris. The chose several cars for me but grandson knew I would buy sport car. I drove all the cars came in told Chris I wanted sports car. Love the car. It makes me feel young. More
Online Deal We found the exact car I wanted online from Mercedes of Nashville as a certified pre owned. Chris made buying the car long distance so easy for us and We found the exact car I wanted online from Mercedes of Nashville as a certified pre owned. Chris made buying the car long distance so easy for us and even FaceTimed me to go through the features and is available over text for any questions. All of this had made the process of buying and getting a new car so easy. More
was a very good experience From the moment we walked in the door of the dealership we were treated with courtesy. Chris, answered all of our questions and concerns about the use From the moment we walked in the door of the dealership we were treated with courtesy. Chris, answered all of our questions and concerns about the used car that we were looking at. Everyone in the dealership was friendly. It made the big decision of what car to buy our daughter much more pleasant. More
Service review. It is always a pleasure having service done at MB of Nashville. The staff is always friendly and helpful. Great waiting area. Work is done quickly It is always a pleasure having service done at MB of Nashville. The staff is always friendly and helpful. Great waiting area. Work is done quickly and without surprise. More
Out of state purchase Mike and Chris did a tremendous job helping me decide that they were right place to purchase my Mercedes even though I lived 8 hours away! They provi Mike and Chris did a tremendous job helping me decide that they were right place to purchase my Mercedes even though I lived 8 hours away! They provided details that allowed me to really make a sound decision about a vehicle that I had not physically seen or test drove. They were patient with me and my million questions and very knowledgeable. Chris even picked me up from the airport! 1st class service! More
Excellent Service I have used Mercedes-Benz of Nashville for service and repairs and received nothing but the most high quality courtesy, attention to detail, and the b I have used Mercedes-Benz of Nashville for service and repairs and received nothing but the most high quality courtesy, attention to detail, and the best workmanship. Nic Howard, my service coordinator has been and is a vital part of the excellence I receive. The repair I had on 17 July 2019 was no exception to my satisfaction with Mercedes-Benz of Nashville. More
Normal servicing checkup We made a prior appointment for a 1 year checkup.We were assigned a service advisor who explained everything to be done with an expected completion ti We made a prior appointment for a 1 year checkup.We were assigned a service advisor who explained everything to be done with an expected completion time. Everything went according to schedule.When we went to pickup the car our service advisor explained the work done and results. He answered questions we had concerning future service visits. More
Service is always very courteous, professional and quick I never have to wait long to check in when I come on time for my appointment. Their service agents are always ready and check me in quickly. When I ne I never have to wait long to check in when I come on time for my appointment. Their service agents are always ready and check me in quickly. When I need a "loaner", they never hesitate to offer one, if available, sometimes on short notice. Although service is at a small premium over local mechanics, you get what you pay for in competence, expertise, and professionalism. These folks know their Benzes. While tire prices are above other suppliers, they are becoming more responsive to the competition, plus providing in depth knowledge of the tires required. As far as reviews, any dealership willing to display if they have shortcomings and respond courteously and positively, that dealership is concerned with growing and improving quality and customer relations. I worry about seeing NO negative responses for fear they have been removed by the dealer. Excellent waiting area, too! More