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Mercedes-Benz of Nashville
Franklin , TN
350 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 350 reviews
February 09, 2019
GENUINELY THE BEST They were very welcoming and friendly throughout the store. From the time I arrived it was simply put an atmosphere that was different from most car They were very welcoming and friendly throughout the store. From the time I arrived it was simply put an atmosphere that was different from most car dealerships. I enjoyed my time spent there and the process was easy compared to my past purchases at dealerships. The employees here understand the importance of customer service and I can't thank them enough for being so kind. Will recommend anyone I know for future reference in purchasing a vehicle. More
by happycamper
Employees Worked With
Kirt Kuhn
Helpful February 08, 2019
Take my money, just let me drive one home. Thanks Brad! Ultra cool no pressure dealership. I think I bugged him more than anything else while we waited for the right car to come in. Unfair a Thanks Brad! Ultra cool no pressure dealership. I think I bugged him more than anything else while we waited for the right car to come in. Unfair advantage at to be honest. It's like they're selling cold water on a hot day. Who wouldn't want to drive a Benz? I'll be back for my next car. More
by FedEx GND
Employees Worked With
Brad Snyder
February 07, 2019
Nic was awesome! Excellent service. They were there to meet us at 8:30 AM sharp. Nic was very cordial and did everything they said they would do. Very good experie Excellent service. They were there to meet us at 8:30 AM sharp. Nic was very cordial and did everything they said they would do. Very good experience and we are now even more sure we made the right decision buying a Mercedes. The purchase was also extremely easy. More
by Nell Moore
Employees Worked With
Nic
February 04, 2019
New car purchase. Kirt Kuhn the Product Manager, Mai Sheath the Business Manager, and Jim Sheridan the Client Advisor were instrumental in making this an excellent, A1, Kirt Kuhn the Product Manager, Mai Sheath the Business Manager, and Jim Sheridan the Client Advisor were instrumental in making this an excellent, A1, buying experiences. I look forward to future interacting with this dealership for my service needs. More
by JKendrix
Employees Worked With
Kirt Kuhn, Mai Sheath, Jim Sheridan
January 16, 2019
Purchased a 2019 Mercedes Metris Pat Pointer helped me find the right Metris I was looking for. We spoke numerous times throughout the whole process and promptly had everything ready Pat Pointer helped me find the right Metris I was looking for. We spoke numerous times throughout the whole process and promptly had everything ready when I walked in the door to finish the deal. Highly recommend working with him if you are looking for the right commercial van. Will definitely be doing business again! More
by NLooney1022
Employees Worked With
Pat Pointer
December 07, 2018
EXCELLENT SERVICE RYAN HOOD IS THE BEST SERVICE ADVISOR. HE AND IS TEAM TOOK GREAT CARE OF MY SL550. IT RUNS STRONG. THANK YOU. GREAT VALUE FOR THE PRICE CHARGED. RYAN HOOD IS THE BEST SERVICE ADVISOR. HE AND IS TEAM TOOK GREAT CARE OF MY SL550. IT RUNS STRONG. THANK YOU. GREAT VALUE FOR THE PRICE CHARGED. More
by gsimapilot
Employees Worked With
RYAN HOOD
November 30, 2018
A++ for Mercedes-Benz of Nashville A++ for this fine service department -- Nic Howard is an amazing service advisor and always makes certain my car is ready to travel. Customer service A++ for this fine service department -- Nic Howard is an amazing service advisor and always makes certain my car is ready to travel. Customer service and vehicle care with easy appointment scheduling keeps me happy and loyal to the Mercedes brand in general and to this dealership in particular. More
by JSA
Employees Worked With
Nic Howard
November 27, 2018
Service Ryan hood was ex Excellent Service was great and vehicle delivered as promised. Dealership was clean and all the service staff cordial and efficient Ryan hood was ex Excellent Service was great and vehicle delivered as promised. Dealership was clean and all the service staff cordial and efficient ! Very satisfied More
by Singh
Employees Worked With
Ryan Hood
November 19, 2018
Windshield replacement Mr. Robert Posey is simply incredible in his personal knowledge and his focus on sincere customer service. He is one of the reasons I have now purchas Mr. Robert Posey is simply incredible in his personal knowledge and his focus on sincere customer service. He is one of the reasons I have now purchased two vehicles from this dealership. He is the best I have seen. More
by Keith
Employees Worked With
Robert Posey
November 19, 2018
Great exsperience Jason Muza was amazing ! He took care of everything and actually made it fun .I had a tune up . The service was as good as it gets .Attention to det Jason Muza was amazing ! He took care of everything and actually made it fun .I had a tune up . The service was as good as it gets .Attention to detail and speed of the whole experience was fantastic More
by confido75
Employees Worked With
Jason Muza
