Mercedes-Benz of Nashville

Service refiew Always a pleasure to do business with this dealership. They are always professional, knowledgeable, and pleasant to work with. The waiting area is a Always a pleasure to do business with this dealership. They are always professional, knowledgeable, and pleasant to work with. The waiting area is always clean and comfortable. They work quickly to have my vehicle ready as soon as possible. More

I recently returned a leased GLC300 4matic for. Repairs to a gas line , damage caused by rodents. When I picked up the vehicle I noticed a noice coming from under the car... all tires were inflated properl to a gas line , damage caused by rodents. When I picked up the vehicle I noticed a noice coming from under the car... all tires were inflated properly. Sudden increased noise caused to to pull over and inspect the car. I found the lug nuts missing in the drivers rear wheel! The wheel had been removed by service to access the gas line repair. The lug bolts were either not replaced or not secured well enough for safe travel. Very fortunate not to have been in a serious accident because of this error. Felt I should make someone aware of the incident .i was very pleased with the care and response. Thanks Steve Barnes More

Brad Snyder cuts thru the bull and gets it done. He’s why we go back again and again. Ask for Brad - you’ll be better with his help. why we go back again and again. Ask for Brad - you’ll be better with his help. More

Excellent service from start to finish had made my appointment wit the after hours online and was given a afternoon time called the next morning was able to change it to a morning appointment I was ne appointment wit the after hours online and was given a afternoon time called the next morning was able to change it to a morning appointment I was nervous but Jan Crick was waiting for me when I arrived and had the vehicle ready and waiting for me to test drive she was super sweet and knowledgeable and calmed my nerves the whole process was super easy very impressed. Thank you everyone Got my dream car. More

Great service, no pressure Mike Francis and the team at Mercedes Benz of Nashville were terrific to work with. This was our first MB vehicle, so we had a steep learning curve. E Mike Francis and the team at Mercedes Benz of Nashville were terrific to work with. This was our first MB vehicle, so we had a steep learning curve. Everyone at the dealership went above and beyond to help us see and experience as many vehicles as we needed to make our decision - all while showing lots of patience and not pressuring us to make the purchase. More

We were taken in at our appointment time Treated respectfully and informed of the progress of service in a timely manner. When our vehicle was ready it was brought to an easy accessible location respectfully and informed of the progress of service in a timely manner. When our vehicle was ready it was brought to an easy accessible location More

Highly Recommend This Dealership This is the second vehicle I have purchased at this dealership and I can not say enough good things about both my salesperson, Jan Crick, and my servi This is the second vehicle I have purchased at this dealership and I can not say enough good things about both my salesperson, Jan Crick, and my service advisor for the past few years, Nic Howard. They are both professional, friendly and great at their jobs. I have experienced really bad service at other luxury auto dealerships in the area, but Nic is a rock star. He really takes care of the customer. Jan is knowledgeable, treats you fairly and makes the process as hassle-free as possible. Jan and Nic are the reason I want to buy my cars at this dealership. More

Excellent experience, simple, no hassle approach. Super flexible on appointment scheduling. Spent time training and explaining the car in detail. Everyone at the dealership was helpful. flexible on appointment scheduling. Spent time training and explaining the car in detail. Everyone at the dealership was helpful. More

Great experience Chris was easy to work with and quick in dealings. He had most of my paperwork ready and I was long distance from dealership. Very friendly courteou Chris was easy to work with and quick in dealings. He had most of my paperwork ready and I was long distance from dealership. Very friendly courteous and efficient. More