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Mercedes-Benz of Nashville

Franklin , TN

4.7
385 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 385 reviews

May 20, 2020

Great customer service. Thank you very much! David Barton is really good salesman. This is my first Mercedes-Benz and will purchase my next one from this dealership. More

by Bayarmaa
Recommend Dealer
Yes
Employees Worked With
David Bartol
May 21, 2020 -

Mercedes-Benz of Nashville responded

Bayarmaa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. Until the next time we meet, take care!

May 08, 2020

Great busy George is the best good guy give him a raise very attentive and on time service very professional and knowledgeable I would recommend him highly More

by Southwind440
Recommend Dealer
Yes
Employees Worked With
George Lund
May 11, 2020 -

Mercedes-Benz of Nashville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

April 29, 2020

excellent This new car buying experience was excellent all around. Sales person took their time to explain everything. No surprises. Michael in the finance d More

by se_lynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Jan
Apr 30, 2020 -

Mercedes-Benz of Nashville responded

Se_lynch, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2020

Express oil service additional charges Dealer quoted $160 over phone for this service. Dealer invoice added $9 environmental fee. Dealer already knew they were going to charge this, so they More

by Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
May 01, 2020 -

Mercedes-Benz of Nashville responded

Thank you for letting us know about your recent visit to Mercedes-Benz of Nashville. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (800) 770-5582 so we can work towards a solution. Thank you and have a great day.

April 23, 2020

Fast Freindly --KNOWLEDGEABLE Every time I take my car in ....the team is prompt and polite. I deal with Nic Howard who continually looks out for the 'next things we may need to l More

by thepgaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Howard
Apr 24, 2020 -

Mercedes-Benz of Nashville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there is anything we can help you with. Take care!

April 20, 2020

Great buying experience as usual. I have purchased several new Mercedes cars from Mercedes Benz of Nashville in the past few years. As always the staff there made it a pleasurable expe More

by Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Snyder (Salesman), Tom Moody (used car sales manager), Kirt Kuhn (sales manager), Jim Wester (new car sales manager)
Apr 21, 2020 -

Mercedes-Benz of Nashville responded

Ross, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Nashville

April 20, 2020

A great Mercedes Buying Experience After on line research and a trip to Mercedes Benz of Nashvillet it was time to purchase a new car and we wanted to purchase another Mercedes. Brad Sn More

by David Eagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Snyder
Apr 21, 2020 -

Mercedes-Benz of Nashville responded

David Eagan, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2020

Great customer service. He went over in detail what was going to be serviced and then reviewed it once the work was completed. He advised me of the upcoming service recommended and approx cost. Very comple More

by kenheindrichs
Recommend Dealer
Yes
Employees Worked With
Ryan Hood
Apr 16, 2020 -

Mercedes-Benz of Nashville responded

Kenheindrichs, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

April 15, 2020

During this time of social distancing and great stress I really appreciate the concern, caring, professional, and timely manner in which my service issues were resolved. More

by Faye Wyatt
Recommend Dealer
Yes
Employees Worked With
Ryan Hood
Apr 16, 2020 -

Mercedes-Benz of Nashville responded

Faye Wyatt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2020

On time with good communication! It is always a pleasure to deal with this dealer - whether for service or for looking for a new or used car! I will be back! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and TJ
Apr 14, 2020 -

Mercedes-Benz of Nashville responded

Bob, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. We hope to see you soon!

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