Mercedes-Benz of Nashville
Franklin , TN
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Great customer service. Thank you very much! David Barton is really good salesman. This is my first Mercedes-Benz and will purchase my next one from this dealership. is really good salesman. This is my first Mercedes-Benz and will purchase my next one from this dealership. More
Great busy George is the best good guy give him a raise very attentive and on time service very professional and knowledgeable I would recommend him highly very attentive and on time service very professional and knowledgeable I would recommend him highly More
excellent This new car buying experience was excellent all around. Sales person took their time to explain everything. No surprises. Michael in the finance d This new car buying experience was excellent all around. Sales person took their time to explain everything. No surprises. Michael in the finance department was also excellent. I received very favorable terms. Again no surprises. Excellent experience. More
Express oil service additional charges Dealer quoted $160 over phone for this service. Dealer invoice added $9 environmental fee. Dealer already knew they were going to charge this, so they Dealer quoted $160 over phone for this service. Dealer invoice added $9 environmental fee. Dealer already knew they were going to charge this, so they should include that in the phone quote. Dealer invoice shows they charged for 9 quarts of oil and put in 7 quarts that the engine takes, adding $11 to the cost. Dealer did not reset the service indicator when I received the car back. Dealer had emailed me a $25 coupon for this service, so I have to assume the additional charges are to recover the coupon. More
Fast Freindly --KNOWLEDGEABLE Every time I take my car in ....the team is prompt and polite. I deal with Nic Howard who continually looks out for the 'next things we may need to l Every time I take my car in ....the team is prompt and polite. I deal with Nic Howard who continually looks out for the 'next things we may need to look at" and effectively knows whether now or then is a better spend!...... More
Great buying experience as usual. I have purchased several new Mercedes cars from Mercedes Benz of Nashville in the past few years. As always the staff there made it a pleasurable expe I have purchased several new Mercedes cars from Mercedes Benz of Nashville in the past few years. As always the staff there made it a pleasurable experience. They had the vehicle I wanted and worked with me to get a deal that was acceptable despite trade in values being quite depressed in this current environment. The sales team is an outstanding group of professionals that work well together and they are the reason I would never consider purchasing a Mercedes anywhere else. More
A great Mercedes Buying Experience After on line research and a trip to Mercedes Benz of Nashvillet it was time to purchase a new car and we wanted to purchase another Mercedes. Brad Sn After on line research and a trip to Mercedes Benz of Nashvillet it was time to purchase a new car and we wanted to purchase another Mercedes. Brad Snyder was our sales consulant and we had worked with him before and had such a great experience previously and wanted to do it again. We picked out the car and options and put a disposit down for our order.. Brad stayed in touch with us and kept us fully informed as to the anticipated arrival. A few days later Brad gave us a call and said our car had arrived and asked when we would like to pick it up. With the covid 19 pandemic causing everyone to be careful and safe distanting, we were assured that all business would be conducted under the national guidelines. We drove our new GLC300 home that day. I must mention that Brad Snyder was an outstanding representative of the Mercedes Benz family. When we were having difficulty getting the garage door opener to connect to the car, Brad made a special trip to out home to assist. He far exceeded our expectations and is a real professional..He knows the vehicles and is a walking encyclopedia of information. David and Jan Eagan More
Great customer service. He went over in detail what was going to be serviced and then reviewed it once the work was completed. He advised me of the upcoming service recommended and approx cost. Very comple going to be serviced and then reviewed it once the work was completed. He advised me of the upcoming service recommended and approx cost. Very complete and enjoyable visit. More
During this time of social distancing and great stress I really appreciate the concern, caring, professional, and timely manner in which my service issues were resolved. really appreciate the concern, caring, professional, and timely manner in which my service issues were resolved. More
On time with good communication! It is always a pleasure to deal with this dealer - whether for service or for looking for a new or used car! I will be back! It is always a pleasure to deal with this dealer - whether for service or for looking for a new or used car! I will be back! More