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Mercedes-Benz of Nashville

Franklin , TN

4.7
385 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 385 reviews

July 30, 2020

Used car shopping Lexus sc430 Can’t remember beeen so time ag0,and don’t know who he was. What can I say. Let me know if you have the sc430mfor sale. More

by krhayden41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 31, 2020 -

Mercedes-Benz of Nashville responded

Krhayden41, thank you for the high star rating! Please don't hesitate to reach out if there's anything we can do for you.

July 29, 2020

Great Experience Thanks to Pat and the team for helping me with my Sprinter purchase. Overall it was a positive experience and plan to use them again in the future. More

by cj.welch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pointer
Jul 30, 2020 -

Mercedes-Benz of Nashville responded

Cj.welch, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

July 24, 2020

Out of state buyer completely satisfied I had the pleasure of complete a used car transaction on-line with the help of Gregg Miles our Sales contact. This was one the best purchase experien More

by crossmanjlka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Miles
Jul 27, 2020 -

Mercedes-Benz of Nashville responded

Crossmanjlka, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 19, 2020

Always top service treatment!! Made the appointment, brought it in, waited for it. It didn’t take long. The car was service (new front tires) and they even took the time to clean More

by Theliedtkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Jul 21, 2020 -

Mercedes-Benz of Nashville responded

Theliedtkes, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

July 04, 2020

Friendly staff but one staff member had a mask on. I was very uncomfortable sitting in the room checking in. Please make that mandatory!! Tennessee has a terrible surge. More

by Lag760
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jul 06, 2020 -

Mercedes-Benz of Nashville responded

Hello Lag760, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2020

excellent service and honest evaluations Today it is service. Vehicles can be purchased anywhere. I am assured Mercedes-Benz of Nashville can keep my car dependable and in good repair. Their More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Howard is the only contact i made. Didnt need another he was so helpful and honest
June 29, 2020

Great Customer Service By Evan The customer service was excellent. I did not feel pressured my Husband and I was allowed to test drive alone and was also provided additional options More

by gmajors3456@charter.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Primmo
Jul 02, 2020 -

Mercedes-Benz of Nashville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

June 25, 2020

Everyone in the service dept was nice. I was upset about the non use of masks/social distancing in the waiting room. No wiping down of chairs. More

by Malindamabry
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 02, 2020 -

Mercedes-Benz of Nashville responded

Hello Malindamabry, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (800) 770-5582 when you have a chance. Thank you, and we look forward to hearing from you.

May 28, 2020

Please know that no one at the dealership is wearing masks during the pandemic. I have health problems and they’re very happy to talk to me in small cubicle with no mask on. I had to quickly leave. I wo More

by Sgunas0107
Recommend Dealer
No
Employees Worked With
Henderson
Jun 04, 2020 -

Mercedes-Benz of Nashville responded

Here at Mercedes-Benz of Nashville, we strive for excellence, and are disappointed to hear that you received anything less. If you are willing to give us another chance, please contact us at (800) 770-5582 so we can understand your situation better in order to try and turn your experience around. Thank you, Mercedes-Benz of Nashville

May 24, 2020

great service So great service! Jim Sheridan is such a great salesperson, done to earth, and very professional! I would recommend him to anyone. This grandma lik More

by Grandma75*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sheridan
May 28, 2020 -

Mercedes-Benz of Nashville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there is anything we can help you with. Take care!

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