Back

Mercedes-Benz of Nashville

Franklin , TN

4.7
385 Reviews
Contact Dealership

630 Bakers Bridge Ave

Franklin , TN

37067

Directions

By Type

Showing 385 reviews

October 22, 2020

Great service and Robert Posey is the best advisor I have ever experienced. Robert Posey is the reason I drive over 3 hours round trip to have my car serviced. Dealership also has great covid 19 practices. T More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Posey
Oct 24, 2020 -

Mercedes-Benz of Nashville responded

D, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. Until the next time we meet, take care!

October 12, 2020

The dealership is very clean and comfortable.The staff The dealership is very clean and comfortable. The staff are very helpful, knowledgeable and professional. The service was done in a timely manner. More

by basha1680
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Lund
Oct 14, 2020 -

Mercedes-Benz of Nashville responded

Hi Basha1680, thank you for taking the time to leave a review for us at Mercedes-Benz of Nashville. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 07, 2020

great dealership have purchased 11 new cars from this dealership and it has always been a pleasure to do business with Mercedes-Benz of Nashville. Working with Kurt Kuhn and Brad Snyder is always a ple More

by astradon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirt & Brad
Oct 14, 2020 -

Mercedes-Benz of Nashville responded

Mr. Lopp, reviews like this give us motivation and help us ensure we provide high-quality care. We are thrilled you have loved your Mercedes-Benzes over the years as well as the support our staff. We sincerely thank you for the kind words and hope to be of service to you any time you need. Thank you, and have an amazing day!

September 25, 2020

Good location. Service rep.Nic Howard good. Clean location. Loaner efficient and similar to auto serviced. Took a little longer to service than I expected. More

by se-lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Howard
Sep 28, 2020 -

Mercedes-Benz of Nashville responded

Se-lewis, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2020

We had a great experience with Jason in the service department. Great communication with us and addresses all of our concerns. We were very happy working with him and will definitely request him the More

by Chas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Muza
Sep 23, 2020 -

Mercedes-Benz of Nashville responded

Chas, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 12, 2020

Very informative, easy going ,professional and fast!! We had a great experience from sales to finance !! We definitely will deal with Mercedes of Nashville again! More

by myra.peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ransom
Sep 15, 2020 -

Mercedes-Benz of Nashville responded

Myra.peterson, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 12, 2020

They took care of my vehicle efficiently and professionally, when they order an incorrect part for it they comped the entire repair for me. Will go back for all of my service and buying needs. More

by Jmeshoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Sep 15, 2020 -

Mercedes-Benz of Nashville responded

Jmeshoto, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2020

Ryan Hood is the best service advisor and always is friending. He keeps you updated while your car is being serviced...makes me have zero worries! Fred More

by fdurham26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan is the best!!!
Aug 26, 2020 -

Mercedes-Benz of Nashville responded

Fdurham26, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

August 20, 2020

Excellent customer service and professionalism from my service advisor and auto technician. Every service and repair I’ve had at this location has been a great experience. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Posey and Kevin Blake
Aug 26, 2020 -

Mercedes-Benz of Nashville responded

James, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

August 14, 2020

I purchased a 2019 C-300 but was not real satisfied with it. I decided to trade for a 2020 C-300, which I liked better. The dealership worked with me so I could financially afford to trade. Thank you Jim More

by Lynbowl10
Recommend Dealer
Yes
Employees Worked With
Jim Ransom
Aug 17, 2020 -

Mercedes-Benz of Nashville responded

Lynbowl10, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. Please don't hesitate to reach out to us if there's anything more we can do!

...
21
...