Mercedes-Benz of Nashville

My wife and I are very pleased with our new 21 Mercedes, to say the least I'm not real happy with Merecedes financial since I've had to complain to them three times about receiving a late charge on my bill. to say the least I'm not real happy with Merecedes financial since I've had to complain to them three times about receiving a late charge on my bill. The first one was ten days late but they said it was sent out 19 day's in advance which was a lie because the bill was dated six days before it was due. The last time I phoned I spoke a manager, and she was rude!. Someone needs to take care of this problem, because it make Merecedes looks really bad! If this continues I may have to think again about getting another Merecedes vehicle More

This was our second purchase from this dealership. The first was 11 years ago. We returned and asked for the same sales rep because our experience with the process, with him and the vehicle were so pleas first was 11 years ago. We returned and asked for the same sales rep because our experience with the process, with him and the vehicle were so pleasant. We’re glad we did because he found the perfect car for us, going out of his way to see that we got it. Greg Miles and Brig Stoll could not have been more helpful in making the process go smoothly, patiently answering questions about the vehicle and the paperwork and explaining options for our consideration. Anyone seeking a new car should seek Greg’s personal attention and service. More

Fast friendly service, clean dealership. Always has car finished on time, quality service. Would highly recommend them to anyone. Best experience when dealing with car repairs. finished on time, quality service. Would highly recommend them to anyone. Best experience when dealing with car repairs. More

The service advisor and person at drop off were very helpful. They listened to the issue I had with my car, then they explained everything in detail as to what they thought it was and what they would ch helpful. They listened to the issue I had with my car, then they explained everything in detail as to what they thought it was and what they would check. Very good experience. Fixed the problem too. More

Mr. Francis provided extraordinary service. He was very knowledgeable about the product and worked with me in a very time-conscious manner throughout the transaction process. knowledgeable about the product and worked with me in a very time-conscious manner throughout the transaction process. More

Very efficient and effective. The staff are courteous and knowledgeable. The customer waiting area is clean and comfortable. They even washed my car when finished and knowledgeable. The customer waiting area is clean and comfortable. They even washed my car when finished More

Great service, especially finding the SUV I wanted with sales advisor, Bert Henderson. Financial gentleman was efficient also.All employees I worked with were professional, nice, & knowledgeable. sales advisor, Bert Henderson. Financial gentleman was efficient also.All employees I worked with were professional, nice, & knowledgeable. More

Took the necessary time to insure my questions were answered snd issues resolved. Easy to set up online appointments on line and get text updates. answered snd issues resolved. Easy to set up online appointments on line and get text updates. More

Service advisor, Ryan Hood, is awesome. Loaner cars are easy to get and they always do a great job in the service dept. My car is washed when I leave. Gets no better easy to get and they always do a great job in the service dept. My car is washed when I leave. Gets no better More

I always get great service from MBZ of Nashville. My agent, Robert Posey, has taken care of us for 18 years and I have full confidence in his recommendations and advice. agent, Robert Posey, has taken care of us for 18 years and I have full confidence in his recommendations and advice. More