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Mercedes-Benz of Nashville

Franklin , TN

4.7
351 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 351 reviews

April 13, 2023

10 out of 10 recommend using this dealership. The people were so friendly and accommodating. More

by Christine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie
Apr 21, 2023 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 31, 2023

I was, and am pleased with the assistance that Greg Miles provided me during my car purchase, and after. He was very helpful, and knowledgeable about a multitude of my new cars systems and functions. He was More

by YourUse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Miles
Apr 05, 2023 -

Mercedes-Benz of Nashville responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2023

I worked with Jim Ransom, he did an outstanding job, very happy with my purchase, Jim went over everything with me and programmed everything for me. More

by Anna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Ransom
Mar 21, 2023 -

Mercedes-Benz of Nashville responded

Anna, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2023

I have dealt with this dealership for many years. Excellent service in the sales department as well as the service department. More

by Nader Baydoun
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Snyder
Mar 17, 2023 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 11, 2023

Scott was very tentative to all of my concerns and any issues that arose was immediately addressed. More

by madisoncarroll7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 14, 2023 -

Mercedes-Benz of Nashville responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 27, 2023

I found the Mercedes Team to be very helpful and friendly. I’d recommend this dealership to anyone considering a Mercedes. More

by Jeff Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Halpern, Brigg Stoll
Mar 03, 2023 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 17, 2023

Patrick Pointer is the best salesman! His customer service skills are exceptional! We are repeat customers, and we have referred our friends to him! More

by Benz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Pointer
Feb 23, 2023 -

Mercedes-Benz of Nashville responded

Benz, we are so pleased you enjoyed your visit to Mercedes-Benz of Nashville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2023

Very nice and prompt about getting you in and out with great service and smile More

by Tina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat
Feb 07, 2023 -

Mercedes-Benz of Nashville responded

Tina, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2023

Everything was good but before you sign them papers make sure it’s a understanding because they will tell you what you wanna hear until them papers signed More

by Treed_1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Top Notch
Feb 01, 2023 -

Mercedes-Benz of Nashville responded

Treed, I don’t believe I have ever heard that about Mercedes Benz of Nashville, nor have I read it in any review. We often get mixed up with guests who are under the impression they are commenting on the other Mercedes Benz store located in Nashville and leave a review for us by mistake. I am not certain if that is the case here however I would very much like the opportunity to speak with you about your transaction and figure out why you feel that way. You can contact me directly on my cell at your convenience. Maryam Malikyar General Manager| Mercedes Benz of Nashville 630 Bakers Bridge Ave | Franklin, TN 37067 615.782.4168 Office | 917.435.8739 Mobile Maryam.Malikyar@MercedesBenzofNashville.com http://www.mercedesbenzofnashville.com

January 23, 2023

Everyone encountered at the dealership was helpful, friendly and engaging EXCEPT for Jim Ransom. The finance manager, Ryan was very informative and seemed to care as to what was best needed for our fam More

by Kya
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Storm (Finance Manager), Jim Ransom (Sales) and Document Specialist (Josh?)
Jan 26, 2023 -

Mercedes-Benz of Nashville responded

Kya, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Nashville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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