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Mercedes-Benz of Nashville

Franklin , TN

4.8
398 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 398 reviews

December 31, 2024

Great people to work with. Autumn was exceptional. The whole experience was stress free and relaxed. More

by cwjones2371
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn
Jan 03, 2025 -

Mercedes-Benz of Nashville responded

Your positive feedback means the world to us. Thank you for allowing us to exceed your expectations—our team is here for you anytime!

December 28, 2024

They were knowledgeable, easy to work with and professional. Treated us well as we test drove two cars and bought one. I highly recommend! More

by lsimons968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn, Derik and the manager of the used vehicles(I forget his name) but he was very helpful.
Jan 03, 2025 -

Mercedes-Benz of Nashville responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 21, 2024

I had such an amazing experience at this dealership, everyone was extremely helpful and made the process so seamless! More

by carterelizabeth24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared and Michael
Jan 02, 2025 -

Mercedes-Benz of Nashville responded

Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

December 20, 2024

Does not return calls in timely manner. I am still waiting on manager to return call More

by whiter6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
Dec 22, 2024 -

Mercedes-Benz of Nashville responded

Whiter6, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (800) 770-5582 so we can make your experience a positive one.

Jan 09, 2025 -

whiter6 responded

I did speak with someone about my concerns and got a simple apology for my experience. I am still working issues with the dealership and still have to call multiple times to get a response. When I call the number and select post support, no one ever answers that line. I always have to select the sales number to get someone to answer. There has been one gentlemen who answer the phone, believe his name is Brady and he has been the most helpful in getting messages to those individuals that I need to speak with. Not a happy experience with the dealership or finance dept. Not sure what the manager can do to make it a positive experience at this point.

December 17, 2024

Very nice. Nice salespeople. Made buying a car very easy. I would refer people to the dealership More

by mikeboertmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Halpern, Emily Wich
Dec 20, 2024 -

Mercedes-Benz of Nashville responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Nashville! Until the next time we meet, take care!

Dec 22, 2024 -

Mercedes-Benz of Nashville responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Nashville! Until the next time we meet, take care!

December 16, 2024

My car buying experience was wonderful without any pressure. Jim Sheridan was very patient and very knowledgeable about the car I want to buy. He was great help. More

by simjea007
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Sheridan
Dec 20, 2024 -

Mercedes-Benz of Nashville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Nashville! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2024

In spite of a very busy day at the dealership, we were quickly introduced to our salesman Mike who graciously devoted the next four hours by first connecting with us on a personal basis and then dedicatin More

by GJC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 12, 2024 -

Mercedes-Benz of Nashville responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 06, 2024

My recent dealership experience was fantastic! The staff was friendly, knowledgeable, and made the entire process easy and enjoyable. I'm thrilled with my new GLB would highly recommend this deale More

by RS615
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Ramsay
Dec 12, 2024 -

Mercedes-Benz of Nashville responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Nashville. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2024

Excellent experience in every aspect. Brad and Jared did a fantastic job working with me to get the price I wanted on the car I was looking for. I couldn’t be happier with the entire tran More

by Ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad, Jared
Dec 03, 2024 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

November 22, 2024

Seamless process, professional and easy! Greg was amazing to work with. Definitely recommend this dealership More

by carolcush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Miles
Nov 27, 2024 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

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